Pharmaceutical Inside Sales Representative
Pay Rate: $22.00/hr, which may be below your state's minimum wage. Please take
this into consideration when applying.
Remote Role – Full Time
Hours: Monday - Friday 8:00 AM - 8:00 PM EST (8 hr shift with 30 minute lunch)
Air travel: Required to make 1 -3 trips a year of 5 days or less, paid for by
client for sales meeting (Mandatory)
Do you love helping people solve complex problems and delivering solutions?
Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great
Benefits! Join our team as a Pharmaceutical Inside Sales Representative.
As a Pharmaceutical Inside Sales Representative, you will be responsible for
placing outbound calls to Health Care Professionals identified and provided by
the pharmaceutical client via telephone, e-mail, and chat; in compliance with
all reporting requirements for adverse events, product quality complaints, and
patient privacy (HIPAA/ data privacy). Customers include physicians,
pharmacists, nurses, physician office staff, and field sales representatives.
Work environment is dynamic and has high call-volume.
About the Role:
Must be able to place outbound sales calls to Health Care Professionals on
behalf of our pharmaceutical client via telephone, e-mail, and chat.
Ability to manage assigned targets/territories and achieve program goals.
Utilizes gatekeeping skills to reach appropriate targets and provide engaging
dialogue for assigned products.
Delivers information utilizing approved messaging accurately and
professionally.
Engages with client field representatives as required.
Handles all calls according to client specifications including but not
limited to using computer systems, manual documentation and training
resources.
Possesses previous experience in business to business calling, ability to
communicate complex information, excellent gatekeeping skills, and
demonstrated blend of sales and service skills. Excellent verbal and written
communication skills required. Ability to efficiently type and navigate
computer systems.
Evaluates and escalate calls as outlined in training and the FAQ’s.
Comply with client global policies, client local policies and client
processes and procedures.
Comply with client and Conduent AE and PQC processes.
Obtain pertinent customer information and record customer interactions in
appropriate systems as agreed with client. All information must be managed
using Customer Relationship Management (CRM) system.
Communicate to client regarding customer calls, issues, and insights from
customer calls, trends, programs and solutions.
Maintain up-to-date knowledge of business and industry information as
necessary to provide services.
We support one of the world's top 10 pharmaceutical companies, working
remotely to call doctor's offices and provide education on prescription
drugs, with a focus on neurology products.
Requirements:
Have a High School Diploma, or equivalent
Be able to successfully pass a criminal background check
Must have strong customer service mindset with clear, professional
communication and the ability to follow instructions accurately
Must pass an internet speed test (download equal to or greater than 25,
upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Due to varying state and local minimum wage laws, we are currently only able
to hire candidates residing in states where our compensation structure
complies with applicable wage regulations. As a result, we may be unable to
consider applicants from certain states or municipalities at this time.
We are currently NOT hiring in the following geographies, including but not
limited to: States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ,
NY, RI, OR, VT, WA. Metro Areas: Minneapolis - MN, Washington, DC, Denver -
CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ
Working with us:
Join a rapidly growing organization that can support your career goals.
What you get:
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
The chance to make a real impact on the travel experience
Pay Transparency Laws in some locations require disclosure of compensation
and/or benefits-related information. For this position, actual salaries will
vary and may be above or below the range based on various factors including but
not limited to location, experience, and performance. In addition to base pay,
this position, based on business need, may be eligible for a bonus or incentive.
In addition, Conduent provides a variety of benefits to employees including
health insurance coverage, voluntary dental and vision programs, life and
disability insurance, a retirement savings plan, paid holidays, and paid time
off (PTO) or vacation and/or sick time. The estimated salary range for this role
is $38,400 - $48,000.
Through our dedicated associates, Conduent delivers mission-critical services
and solutions on behalf of Fortune 100 companies and over 500 governments -
creating exceptional outcomes for our clients and the millions of people who
count on them. You have an opportunity to personally thrive, make a difference
and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer and considers applicants for all
positions without regard to race, color, creed, religion, ancestry, national
origin, age, gender identity, gender expression, sex/gender, marital status,
sexual orientation, physical or mental disability, medical condition, use of a
guide dog or service animal, military/veteran status, citizenship status, basis
of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation
to apply for or compete for employment with Conduent may request such
accommodation(s) by submitting their request through this form that must be
downloaded: click here to access or download the form
[https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf].
Complete the form and then email it as an attachment to FTADAAA@conduent.com
[FTADAAA@conduent.com]. You may also click here to access Conduent's ADAAA
Accommodation Policy
[http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf].