This position is responsible for coordinating PFS initiatives, facilitating
process improvement, and providing value-added support to PFS leadership,
including cultivating strong working relationships between various departments
and staff members to promote a collaborative environment. Assignments and
oversight for the position will come primarily from the PFS Manager. The
incumbent will work with PFS management to assist in developing and reinforcing
effective business practices within medical billing, insurance follow up,
denials/appeals, and/or payment validation.
RESPONSIBILITIES
Collaborates with PFS manager to map existing processes, facilitate process
improvement, assist with readiness assessments, assists with identifying and
creating approaches to implement change and/or updates, suggesting necessary
resources, and identifying necessary actions to complete projects. Assists
with oversight into development plans and execution of plans to improve
standards and departmental processes throughout assigned PFS teams.
Serves as “project manager” on projects such as PFS initiatives and on-going
staff training/education to be provided to multiple PFS teams. This includes
but is not limited to: one-on-one and group caregiver training meetings and
educational group meetings.
Maintains continuity of work operations by coordinating, assessing,
documenting and communicating needed actions to management, identifying
irregularities, and documenting continuing needs. Serves as a communication
point for PFS caregivers, other departments, and PFS management.
Provides frequent communication through status updates, reports, and project
summaries to PFS manager; at the direction of the PFS Manager, creates and
delivers presentations as needed.
Performs as a proxy to The PFS manager when needed.
Identifies and helps coordinate change management process for PFS by
assisting with communication plans, initiatives, and methods. This will
create conditions for smooth transitions when PFS caregivers must adapt to
various changes- technology, job processes, and organizational changes.
Assists RCIRR Leadership with developing and coordinating revenue cycle
training and education programs.
Maintains continuity with internal relationships for multiple PFS and
hospital/clinic departments to ensure support and participation in PFS
initiatives.
Attend appropriate PFS meetings to capture follow-up items, and coordinates
with appropriate leadership for resolution.
Carries out other assignments or special projects as directed by the PFS
Manager.
Acts as a mentor to all caregivers.
Proactively researches and understands payer policies and contracts and
accurately provides updated information to the PFS teams and Leadership.
Collaborates with other departments within revenue cycle to validate payer
contract information is correctly loaded within the software system and that
the payers are reimbursing per their contracted rates.
Education
H.S. Diploma - Required
Associate's Degree - Preferred
Work Experience
2 Years - 2-5 years of non-clinical healthcare experience in revenue cycle -
Required
Licenses and Certifications
Upon Hire
Travel Requirements
No traveling will be required - No
Remote States: Candidates residing in the following states will be considered
for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana,
Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North
Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted
from any other state at this time.
QUALIFICATIONS
Skills and Abilities
Essential Technical/Motor Skills
Excellent written and verbal communication skills
High degree of organizational skills
Fine motor skills
Capable of working in a fast-paced environment
Proficiency in Microsoft Office Suite
Ability to input and interpret data
Interpersonal Skills
Ability to professionally communicate, interact, and cooperate with peers,
management and senior leadership in a high functioning work environment.
Self-directing with the ability to work with little supervision.
Displays a friendly, positive attitude, and able to demonstrate tact and
patience.
Essential Physical Requirements
Sitting for possible long periods of time
Essential Mental Abilities
Ability to manage, organize, prioritize, and multitask
Ability to identify, analyze, and effectively address complex issues
Ability to evaluate and comprehend information and recognize trends
Excellent problem solving and interpersonal skills
Essential Sensory Requirements
Hearing, speaking, and visual skills.
Exposure to Hazards
Normal office environment.
Other Skills and Abilities
Mosaic Life Care is a health care system in northwest Missouri. With a vision of
transforming community health by being a life-care innovator, Mosaic places the
holistic needs of patients first by providing the right care at the right time
and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee’s individual needs.
Our benefits were designed by listening to people just like you. Mosaic also
offers several perks with a focus on ensuring our employees feel valued,
including concierge services, employee lounge, wellness programs, free covered
parking, free on-site and virtual health clinics and many more. When paired with
compensation and recognition, it is what continues to make us the employer of
choice for employees at any stage of their journey.