Description
We are seeking a dynamic Account Manager to drive business growth and foster client relationships through a blend of field sales, digital engagement, and expert consultation. You will strategically collaborate with vertical business unit specialists to deliver personalized insights and showcase the unparalleled advantages of Mazzella Companies' crane to floor solutions.
Please Note: This is a regional position, and the selected individual may reside anywhere within the designated territory. Daily reporting to a specific branch location is not required.
What Success Looks Like:
- You'll become a trusted advisor to industrial customers throughout your territory.
- Instead of simply selling products, you'll:
- Learn how your customers operate and identify opportunities to improve safety, efficiency, and productivity
- Help customers solve lifting, rigging, crane, inspection, and training challenges
- Build long-term relationships with construction managers, plant managers, safety professionals, operations leaders, and purchasing teams
- Introduce innovative solutions that reduce risk and improve operational performance
- Partner with technical experts and industry specialists to deliver complete crane-to-floor solutions
- Grow your territory by earning trust, uncovering opportunities, and creating value for customers
Who Thrives in This Role:
Our most successful Account Managers are naturally curious problem-solvers awho enjoy being in industrial environments and helping customers succeed.
You may be a great fit if you:
- Have experience in industrial sales, manufacturing, construction sales, operations, safety, engineering support, or industrial distribution
- Enjoy building relationships and becoming a trusted resource
- Are motivated by achieving goals and being rewarded for performance
- Have mechanical aptitude and enjoy learning how things work
- Like spending time with customers and solving real operational challenges
- Take ownership of your success and work well independently
- Want to continue learning and growing throughout your career
What You'll Bring:
- 3+ years of industrial sales or related industrial experience
- Experience working with manufacturers, industrial facilities, contractors, or distribution customers
- Strong communication and relationship-building skills
- Mechanical aptitude and a passion for problem-solving
- Ability to organize, prioritize, and manage customer relationships effectively
Requirements
- Sell products and services within an assigned territory and utilizes a consultative teaching approach through field visits, telephone sales and digital contacts to new and existing customers; recommends product and service enhancements that increase sales and capitalize on margin potential
- Understand customer base and Company products and services; seeks opportunities to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective
- Prepare, tailor, and present professional proposals that solve challenges and aid in closing business
- Partner with insides sales department to achieve customer retention goals
- Utilize the Company’s customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information which supports increased product sales goals
- Lead prospecting and sales conversations with Service, Inspection and Training by positioning with industry expert content and solutions and as one of the only true crane to floor providers through our Sell It All approach
- Partner with Segment Managers and vertical experts to develop, monitor and achieve segment/vertical targets and goals. Identify customer issues and partners with management to address any customer opportunities or threats
- Plan, organize, and coordinate with management to qualify leads opportunities, projects, or contract management; provide appropriate and timely follow up and information gathering for all provided and self-generated leads
- Maintain knowledge of competitive landscape; maintain knowledge of current OSHA and ASME Standards
- Other duties as assigned
Summary
Education
- High school diploma or GED is required; an undergraduate degree from an accredited college or university with a focus in Business Administration, Finance, Accounting, Economics, Marketing, or related discipline; in the absence of a degree, directly-related job experience serving in an industrial sales role, where a number of years and proven knowledge may offset the degree requirement
Account Manager Experience & Skills
- At least 3 years of prior industrial sales experience with proven experience meeting and exceeding sales goals
- Experience in overhead lifting/rigging products is preferred
- Requires a results-oriented individual (“hunter” mentality) who is detail oriented, self-motivated and disciplined
- Proven track record of building and maintaining effective customer relationships within different organizations to meet or exceed established goals for product sales
- Demonstrated strong organizational abilities, prior experience utilizing a Customer Relationship Management system for business information tracking
- Valid driver’s license in good standing that meets company requirements
- Must be able to lift or pull a minimum of 50 pounds
- Requires solid written and verbal communication skills
- Demonstrated mechanical aptitude
- Strong analytical, conceptual and planning skills are required
- Excellent math skills and overall PC literacy (Microsoft Office) are required
- Must be detail oriented, self-motivated and disciplined with the ability to multi-task
- Must successfully complete drug screen, physical and E-Verify
The Mazzella Way
Mazzella is a family owned company that puts people first. With over 13000 employees and 60 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
Why Team Members join Mazzella:
- Team-oriented environment
- A real Work life/ Home life balance
- Growth and Development Opportunities including a Lifelong Learning Career Path
- Humble, Hungry, Smart Culture
- Market Competitive Salaries
- Free Virtual Doctor visits with $0 copay (Teledoc)
- Tuition Reimbursement
Mazzella Core Values:
Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk
Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value
Be Humble – lack excessive ego or concerns about status; emphasize the Team over self
Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed
Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamic
EOE/Drug Free Workplace
3+ years industrial sales experience, valid driver\u0002s license, ability to lift 50 lbs, mechanical aptitude, CRM experience, Microsoft Office proficiency, strong communication and relationship skills.
Key Responsibilities
- building relationships
- driving growth
- managing territory
Skills & Tools
Microsoft Office
Job Details
- Category: Sales
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — East Chicago, Indiana, United States
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Mazzella
A family-owned industrial company providing crane-to-floor solutions and support while prioritizing people and development. — Industry: Manufacturing