Job Description:
• Work with stakeholders across the organization to help NWF achieve operational excellence
• Write guidance documents
• Map processes and analyze data to understand impacts or pain points
• Strategize to help leadership make decisions
• Report directly to the Senior Director of Program Operations and collaborate with program leaders
• Work with Finance, Philanthropy, Legal, Human Resources, and Accounts Payable
• Develop operational performance metrics with program and advocacy teams
• Help teams visualize data to identify budget risks or resource opportunities
• Analyze data and provide insights for strategic operational decisions
• Report program operational health and performance to leadership
• Administer Airtable bases, ensure data hygiene, and provide training on bases
• Map processes and pinch points with various teams
• Suggest process improvements and project-manage implementation
• Document best practices, process documentation, and standard operating procedures
• Develop onboarding documentation, standardized templates, and workflows for Program Operations
• Train program operations leaders on new processes and systems
• Train new Program Operations staff with their managers
• Lead teams in solving complex or urgent operational issues
• Provide surge support for budget and grant management
Requirements:
• Bachelor's degree or equivalent years of experience in a relevant field, such as business administration or finance
• 5+ years of relevant experience in financial management, operations, or administration, preferably in a nonprofit setting
• Federal grant management is a plus
• 2+ years of experience influencing others, either with direct or indirect authority, to achieve a shared goal
• Comfort adapting to changing priorities and learning new processes and software
• Demonstrated strong project management skills while collaborating across multidisciplinary teams, preferably in operations
• Ability to analyze datasets, synthesize data, and present findings to leaders
• Ability to communicate clearly and distill complex technical concepts into layperson language
• Experience soliciting information from teams while minimizing burden
• Reputation as a changemaker with a positive, solutions-oriented attitude
• Skill collaborating with multidisciplinary teams to support project outcomes
• High proficiency in Microsoft Office products, including MS Word and PowerPoint
• Advanced Excel skills, including writing formulas and data manipulation
• Ability and experience working with Smartsheet, Airtable, or other project management tools
• Motivation by equity and responsibility to marginalized people
• Empathy and strong social skills
• Commitment to an environmental justice approach in policy priorities, program development, and partner engagement
• Actively seeks feedback, direction, and guidance from team members and keeps staff informed of decisions
• Dedication to advancing NWF’s internal equity transformation
• Passion for and commitment to NWF's mission
• Must be a U.S. citizen or have valid work authorization to work in the U.S.
• Successful candidates must undergo a background check
Benefits:
• Flexible scheduling
• Paid time off: vacation starting at three weeks accrual based on a full-time schedule
• Unlimited wellbeing time for physical, spiritual, emotional, cultural, religious, or financial wellbeing for yourself, a partner, or family member, including pets
• 11 paid holidays
• Paid winter break from December 25 to January 1
• Up to 16 weeks of fully paid Family and Medical Leave
• Low-cost health, dental, and vision insurance options
• Outpatient mental health covered at in-network rates
• Therapist available at no cost
• Pet insurance and discount perk program
• Annual wellbeing allowance
• Retirement plan with immediate match and vesting
• Annual year end retirement contribution
• Tuition reimbursement
• Adoption and surrogacy assistance
• Pet adoption stipend
• Student loan management
• Flexible and empowered work environment
• Family-friendly atmosphere
• Approximately 1–2 trips per year, with 2–4 nights per trip