Due tobusiness expansion, with our client in the hospitality industry, we are looking for a friendly, well-organized, andcommunicative person for the position of Online Receptionist, withstrong knowledge of the German language.
Your Responsibilities:
- Handling guest inquiries andreservations via CRM and phone
- Providing prompt and friendly customersupport
- Working with software tools such asApaleo, Umnify CRM, and MS Office
- Collaborating with teams acrossdifferent locations
- Recording guest interactions andtracking follow-ups
Requirements:
-
Excellent command of German and English language (minimum B2 level)
- Previous experience in hospitality and customer support is an advantage
- Computer literacy (MS Office, email, calendar)
- Communication skills, politeness, and organizational skills
We Offer:
- Work in a pleasant and stable business environment
- Opportunities for learning and professional development
- Initial training and onboarding support
- Long-term cooperation
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