About The Company
Koniag Data Solutions, a proud subsidiary of Koniag Government Services, is dedicated to supporting the values and traditions of native communities through innovative enterprise solutions, professional services, and operational management tailored for federal government agencies. As an Alaska Native Owned corporation, Koniag Data Solutions leverages a deep understanding of defense and civilian missions, delivering forward-thinking technical, professional, and operational solutions that enable successful mission outcomes. Our culture emphasizes agility, excellence, and a commitment to long-term success, fostering an environment where employees are empowered to deliver exceptional service and innovative solutions.
We are committed to diversity, equity, and inclusion, ensuring all team members are valued and supported in their professional growth.
About The Role
We are seeking a skilled VoIP Network Engineer to join our team remotely. The successful candidate will play a vital role in supporting KTS and our government client by designing, implementing, and maintaining robust VoIP networks. This position requires a comprehensive understanding of VoIP systems, network architecture, and security protocols.
The VoIP Network Engineer will collaborate with IT managers to assess organizational needs, analyze existing systems, and develop scalable solutions that ensure seamless voice and data communication services. The role involves installing and configuring network hardware, troubleshooting complex network issues, and designing systems for future expansion. Additionally, the engineer will be responsible for training staff on system protocols, managing network permissions, and ensuring the security of the network infrastructure.
The position requires the ability to obtain a Public Trust clearance and offers the flexibility of remote work.
Qualifications
Bachelor's degree in information technology, computer science, or a related field
Previous experience as a VoIP network engineer
In-depth knowledge of VoIP systems and IP protocols
Experience with hardware systems including servers, memory modules, processors, and peripherals
Strong understanding of network security systems and software
Proficiency in designing and implementing Cisco Unity Systems
Familiarity with WAN and LAN systems
Excellent troubleshooting and problem-solving skills
Good project management skills
Advanced written and verbal communication skills
The ability to obtain a Public Trust clearance
Responsibilities
Collaborate with IT managers to determine networking requirements and develop architecture plans for voice and data services
Analyze existing VoIP networks and computer systems to identify areas for improvement
Install and configure network hardware modules, including IP and PBX communication servers
Design, implement, and maintain Cisco Unity Systems and other VoIP solutions
Troubleshoot and resolve VoIP network issues efficiently to minimize downtime
Upgrade and enhance network security protocols and systems to safeguard data and voice communications
Manage user accounts, permissions, and network access controls
Optimize network configurations to support future growth and scalability
Provide training to staff on network protocols, system usage, and security best practices
Monitor network performance and implement improvements as needed
Benefits
Medical, dental, and vision insurance coverage
401(k) retirement plan with company matching
Paid time off and paid parental leave
Life and disability insurance
Flexible spending accounts
Commuter benefits
Tuition reimbursement programs
Equal Opportunity
Koniag Data Solutions is an equal opportunity employer. We do not discriminate against any employee or applicant based on race, color, religion, creed, ethnicity, sex, sexual orientation, gender identity, national origin, age, disability, citizenship, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are committed to fostering an inclusive environment that promotes diversity and equal employment opportunities in all aspects of employment, including hiring, promotion, wages, and benefits.