Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Medicare Administration Support Assistant to join our team. This temporary position will report to our agency located in Putnam, CT. Expected Timeframe is a minimum of September through March. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Answer incoming phone calls in a professional, courteous, and helpful manner Schedule client appointments for the Medicare team using a shared Outlook calendar Coordinate, confirm, and update appointments to help ensure schedules remain accurate and organized Receive, review, and organize completed documents from clients Accurately enter and update client and appointment information in the CRM system as needed Maintain organized digital records and documentation Communicate effectively with team members regarding scheduling, documentation, and data updates Provide general administrative support to the Medicare department as needed Qualifications: Strong verbal communication and customer service skills Proficiency with Microsoft Outlook, including shared calendars High attention to detail and accuracy in data entry Ability to manage time and prioritize tasks effectively Basic computer skills and familiarity with database systems Previous administrative or office experience preferred Full-time availability during Medicare Open Enrollment is required; this may be a seasonal position with the opportunity to become permanent Experience in insurance, Medicare, healthcare, or a professional office setting is a plus, but not required Benefits: Compensation: $22.00/hr. Company Paid Life Insurance, Long-Term and Short-Term Disability. Medical, Dental, Vision and FSA/HSA plans. 401(k) with company match. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. Generous PTO. An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.