About Us
What makes Hilton Grand Vacations unique?
Together, We Can.
Together, We Can.
We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 Team Members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding and supporting those achievements. Together, We Can.
Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!
What will I be doing?
At Hilton Grand Vacations, our culture is built on creating memorable experiences and making a positive impact in our industry and communities. Our Team Members are the driving force behind our success, bringing talent, passion, and dedication to everything they do.
As a Marketing Coordinator, you will support the success of our marketing operations by coordinating guest tour reservations, facilitating communication between departments, and providing administrative and operational support to the Marketing and In-House Teams. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment while maintaining a commitment to our Spirit of Service culture.
Benefits Include:
First-day benefits eligibility for new team members
Medical, dental, and vision insurance
401(k) plan
Paid Time Off (PTO)
Travel benefits and discounts
Equal Employment Opportunity Statement
Hilton Grand Vacations is an Equal Opportunity Employer and values diversity in the workplace. We are committed to creating an inclusive environment for all Team Members and applicants. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable law.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process and employment. Applicants requiring accommodation are encouraged to contact the company for assistance.
- Accurately record guest tour presentation reservations within company systems for Hotel Marketing and In-House Marketing teams.
- Serve as the first point of contact for Marketing and In-House Team Members.
- Assist Marketing Management with monitoring and managing tour flow operations.
- Act as the central communication hub between various marketing departments, including:
- Hotel Marketing
- In-House Marketing
- Gifting
- Hosts
- Facilitate effective communication and coordination across teams.
- Support departmental objectives and operational efficiency while maintaining high service standards.
What is HGV looking for?
Minimum Qualifications
Strong computer literacy with excellent typing skills; 10-key proficiency preferred.
Proficiency with Microsoft Office applications, including Excel and Outlook.
Experience answering phones and delivering exceptional customer service.
Ability to multitask effectively while maintaining attention to detail.
Demonstrated reliability and strong attendance record.
Ability to work a flexible schedule, including evenings and weekends.
Must reside in an approved work-from-home state: AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, or WA.
Preferred Qualifications
Previous timeshare industry experience.
Experience providing customer service in a luxury or high-end hospitality environment.
Day-One Benefits
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
Perks
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Benefits that support Team Member health and financial wellbeing.
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Travel and hotel discounts for Team Members, family and friends.
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A healthy work-life balance with PTO and flexible hours.
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Team Member events that build camaraderie through fun activities.
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An open-minded culture committed to diversity and inclusion.
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Incentives for Team Members that exhibit excellence every day.
Requires strong computer literacy, typing and customer service skills, Microsoft Office proficiency, multitasking ability, reliability, and flexible evening and weekend availability.
Key Responsibilities
- recording reservations
- coordinating communications
- monitoring operations
Skills & Tools
Microsoft Office, Microsoft Excel, Microsoft Outlook
Job Details
- Category: Marketing
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Orlando or Las Vegas
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Hilton Grand Vacations
A vacation ownership company delivering memorable experiences to guests and owners. — Industry: Hospitality and Tourism