Job Description:
• Provide quality customer service by verifying necessary documentation to underwrite the loan
• Order third party documentation by communicating directly with the customer, loan officer, junior processor, senior processor and/or underwriter
• Collaborate with the training department for transition into a Senior Loan Processor
• Verify that an application is complete and accurate
• Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.)
• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information
• Verify that vendor orders are complete, invoices are received and in the applicant’s file
• Manage pipeline by completing and submitting reports within allotted turn-around times
• Assist set-up of loans
• Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC investors
Requirements:
• High School diploma or equivalent.
• A minimum of 2 years’ residential mortgage experience.
• Experience with RESPA regulations.
• Encompass experience.
• Experience with mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
• Excellent analytical skills.
• Excellent communication skills.
• Excellent prioritization and time management skills.
• Proficient in DU, LP, Microsoft Office & Windows.
Benefits:
• medical
• dental
• vision
• 401K
• company-provided short-term disability
• employee assistance program
• wellness program