Investigator

Title: Investigator - Northern Virginia Region State Role Title: Compliance/Safety Officer III Hiring Range: $53,024 - $80,500 Pay Band: 4 Agency: Dept of Prof & Occup Reg Location: DPOR Main Office Agency Website: www.dpor.virginia.gov Recruitment Type: General Public - G Job Duties This position analyzes, researches, and investigates alleged regulatory and unlicensed violations under the jurisdiction of the Department of Professional & Occupational Regulation (the Department). The successful candidate will possess the ability to accurately analyze complaints associated with applicable standards of conduct, statutes, and licensure requirements; recommend appropriate outcomes based upon the collection of information and its comparison with applicable regulations and statutes; prepare factual, accurate, grammatically correct, and detailed written reports; successfully manage multiple assignments and adapt to changing priorities; and present findings in Department Informal Fact-Finding conferences, courts, and to other staff members; —all of the above being accomplished in a timely fashion. This individual will work from a home office and will be provided with office equipment, and a state vehicle or business mileage reimbursement as cost-beneficial to the Commonwealth. The selected candidate must live in the Commonwealth of Virginia, with their primary residence located either within the Northern Virginia region or within 45 miles of the region’s boundaries. The Northern Virginia region encompasses the following counties/cities: Fauquier, Warren, Winchester, Frederick, Clarke, Loudoun, Falls Church, Arlington, Alexandria, Fairfax, Prince William, Manassas, Manassas Park, Shenandoah, Page, and Rappahannock. The position will be primarily responsible for any complaints from those areas. This individual will also provide investigative assistance to other investigative regions, as designated by the Department, as needed. In order to perform the duties of the position, overnight statewide travel may be necessary. The maximum salary range reflects DPOR's Northern Virginia Pay Differential and is reserved for highly qualified candidates that live within the following localities: Fairfax, Arlington, Prince William, and Loudoun counties, and the cities of Alexandria, Fairfax, Falls Church, Manassas, and Manassas Park. Multiple positions may be filled from this posting. Minimum Qualifications • Experience completing investigations as demonstrated by prior investigative or professional experience in conducting thorough interviews and research and applying analytical skills • Experience effectively collecting, comprehending, and verifying information through interviews and other sources with a preference for the Department's investigative practices or previous state or local government administrative investigations practices • Experience accurately interpreting complex regulations and statutes • Experience comparing, and appropriately applying, information collected to complex regulations and statutes and recommending appropriate outcomes based upon internal procedures • Experience accurately documenting findings in accordance with policy and procedure • Strong oral and written communication skills and proofreading skills • Experience effectively utilizing Microsoft Office and Adobe products with preference for intradepartmental software programs and databases • Experience performing and completing assignments accurately and independently with limited supervision • Excellent organizational skills to include experience successfully managing a regular caseload with multiple ongoing activities and tasks • Commitment to customer service with the ability to effectively and appropriately interact with the general public, Department staff, and members of other departments and agencies Additional Considerations Equivalent work experience with Public Administration, Public Policy, Criminal Justice, or a similarly related field preferred. Experience investigating, analyzing, and documenting findings regarding regulatory matters and/or working in a detailed investigations environment with progressive responsibility is desirable. The successful candidate will be required to pass a national fingerprint-based background check. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. CONFIRMATION: You will receive a confirmation of receipt when your application and/or résumé are submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. As part of the Department of Professional and Occupational Regulation (DPOR), you will play a crucial role in promoting the economic vitality of Virginia by helping qualified individuals start businesses and pursue their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor. They are responsible for regulating various professions and occupations, including architects and contractors, cosmetologists, and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations. DPOR does not provide sponsorship for an employment visa Working for the State affords you many benefits, and here are just a few: • Affordable and comprehensive health benefits, • 13 paid state holidays. • Time off to volunteer as well as vacation, sick, and personal leave. • Participation in the VRS retirement system (Hybrid 457 Deferred Compensation Plan). • Free parking on the premises (DPOR) VETERAN STATUS: When applying for this employment opportunity, if you indicate you are a veteran, please provide a copy of your DD214 to personnel@dpor.virginia.gov or via fax to (833) 654-4240 before the job posting closes. LAY OFF POLICY: If you have been affected by DHRM Policy 1.3 Layoff, and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit a copy of the card by attaching it to your submitted application, or you may send it to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, before the job posting closing. ALTERNATIVE HIRING PROCESS: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019, or DBVI at 800-622-2155. Please provide a copy of your Certificate of Disability (COD) to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, before the job posting closes. ELECTRONIC APPLICATIONS OR RESUMES ONLY: DPOR does not accept mailed, emailed, faxed, or hand-delivered applications or resumes. BACKGROUND INVESTIGATIONS: Final candidates are subject to a background investigation. The investigation may include local agency checks, criminal record checks, driving record, employment verification, verification of education, and other checks requested by the hiring authority related to the position. Please be advised that if the information gathered does not coincide with the information listed on your application, your application will no longer be considered for the position. LICENSES: Applicants must disclose any current professional or occupational registration, certification, and license(s) held by DPOR. Applicants with an active license issued by the Department of Professional and Occupational Regulation (DPOR) may be required to place their license in an inactive status while employed with the agency. Additional information may be provided by the Human Resources Office. Veterans, AmeriCorps, Peace Corps, and other national service alumni and people with disabilities are encouraged to apply. DPOR is an Equal Opportunity Employer Contact Information Name: Human Resources Phone: 804-367-8500 Email: HR@dpor.virginia.gov   In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter [https://www.dars.virginia.gov/drs/cpid/PWContact.aspx] or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.