Purpose of Role To design, develop, and update engaging and pedagogically sound course materials for the digital-first learning environment. The Content Writer will create a variety of assets—including module guides, study manuals, video content scripts, and assessments—that are directly ingested onto the Learning Management System (LMS) to ensure a high-quality, seamless learning experience for students.
Key Responsibilities
Content Development & Instructional Design
- Develop New Learning Materials: Design and author clear, concise, and learner-centric content, including comprehensive study materials and assessments, in alignment with specified learning outcomes.
- Adherence to Standards: Ensure all developed materials conform to institutional development guidelines, programmatic specifications, and the brand identity.
- Content Revision and Updates: Proactively review and update existing learning materials and assessments to maintain relevance, accuracy, and continuous improvement of the curriculum.
Quality Assurance & Collaboration
- Peer and Moderator Review: Collaborate with moderators and other subject matter experts for rigorous quality assurance reviews, ensuring the academic integrity and pedagogical effectiveness of all content.
- Copy Editing and Finalization: Manage the submission of developed materials for professional copy editing through approved institutional processes to guarantee clarity, consistency, and correctness.
- Community of Practice (COP) Engagement: Actively participate in the relevant Community of Practice to align content with faculty-wide standards, share best practices, and contribute to collaborative curriculum enhancement.
LMS Administration & Content Management
- Content Ingestion: Accurately upload, format, and release finalized course content and assessments to the LMS platform in the required technical formats.
- Module Management: Manage and maintain the structure of module and assessment pages within the LMS, ensuring intuitive navigation and accessibility for students and faculty.
- Resolve Content-Related Queries: Serve as a primary point of contact for resolving content-related technical queries and issues from both students and faculty within the LMS.
Project & Time Management
- Schedule Development: Independently develop and manage personal production schedules, ensuring they align with the broader timelines set by the Design and Future Learning (DFL) department, Community of Practice (COP), and Faculty.
- Workflow Monitoring: Proactively monitor personal work progress and the flow of materials between various stakeholders (e.g., moderators, editors, faculty) to ensure timely delivery and escalate any potential delays.
- Progress Reporting: Maintain and regularly update internal project management tools to provide clear and consistent feedback on project status and deliverables to the wider team.
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