Job Description:
• Educate, strategize, and discuss Yelp advertising programs through high-volume outbound calls to business owners
• Work in a 100% phone-based, fast-paced sales environment
• Work designated local-time schedules: 7:30 a.m.–4:30 p.m., 8:30 a.m.–5:30 p.m., or 9:30 a.m.–6:30 p.m.
• Own and manage a CRM pipeline of small-business clients using Salesforce
• Sell advertising to small local businesses from a home workspace
• Become an expert in Yelp advertising solutions and provide tailored product recommendations
• Ask probing questions and overcome customer objections and rejection
• Use quick-close techniques to exceed individual goals
• Navigate the qualification-to-close process while supporting customer satisfaction and upsell opportunities
• Achieve and exceed monthly quotas
• Track and manage daily goals and performance metrics
Requirements:
• GED/HS Diploma and 2+ years of customer-facing experience OR Bachelor’s Degree with demonstrated interest in sales/business or a people-centric industry
• Willingness to make a high volume of outbound phone calls daily
• General computer and email proficiency
• Google Suite proficiency
• Access to a distraction-free work environment
• Individual hardline high-speed internet connection; satellite internet and mobile hotspots cannot be used
• Open to feedback and willing to implement areas of improvement
• Strong, engaging interpersonal skills
• Ability to prioritize tasks and work independently without oversight
• Current US work authorization
• Must reside in the Eastern Region of the United States, including the Eastern Time Zone
Benefits:
• Uncapped commission
• Full medical, vision, and dental available first day
• 15 days PTO per year for the first 2 years; PTO increases after 2 years
• 7 paid wellness days
• 12 paid holidays
• 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending, and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan
• MacBook laptop provided