Job Description:
• Connect with inbound customers who began their search in Jerry’s app
• Build trust and engage customers over the phone
• Uncover policy nuances, hidden discounts, and coverage gaps across 55+ carrier options
• Translate complex insurance details into clear, understandable choices
• Listen to customer hesitations and resolve concerns empathetically
• Help customers finalize their ideal insurance policy on the spot
• Maintain positive, personal, and effortless customer interactions while multitasking in a fast-paced environment
Requirements:
• Experience in a high-standard retail, hospitality, or experience-driven environment
• Premier retail or customer-service background, such as Apple Store, Microsoft, Lululemon, Nordstrom, Disney, or Costco
• Upbeat attitude and strong active listening skills
• Ability to connect naturally with people
• Comfort navigating internal tools and insurance platforms while maintaining a warm conversation
• Must currently reside in an eligible location: AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA for full-time hourly employment
• Must be legally authorized to work in the U.S.
• Must have a valid P&C license, or complete the company-funded licensing training and exam
• Ability to work full-time
• LinkedIn profile URL and resume required for application
Benefits:
• Uncapped commissions
• Fully funded P&C licensing training and exam costs in the first two weeks
• 100% work-from-home with all computer equipment provided
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Flexible schedules: 5-day, 8-hour schedule or 4-day, 10-hour workweek
• Paid time off
• Paid parental leave
• Wellness benefits
• Equity opportunities / stock options