Import Coordinator
Janel Group is seeking an Import Coordinator to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!
Primary Responsibilities
- Prepare Customs entry documentation in compliance with US Customs regulations
- Coordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations
- Track shipments from departure through final delivery and maintain accurate records in the internal systems
- Proactively resolve logistics and transportation issues with a strong customer-focused approach
- Communicate shipment status, updates, delays, and ETAs to customers to ensure full visibility and satisfaction
- Create and monitor exception reports in a timely and consistent manner
- Collect required documentation, verify charges, and support billing accuracy
- Ensure compliance with company procedures and basic import regulations
Qualifications
- Degree in Logistics or Supply Chain Management, preferred
- 2+ years relevant Freight Forwarding, logistics, transportation, or domestic distribution experience, preferred
- Customs Brokerage License is a plus!
- Microsoft Suite experience, preferred
- Cargowise software experience, preferred
Preferred logistics or supply chain degree and 2+ years of freight forwarding, logistics, transportation, or distribution experience; Microsoft Suite and Cargowise experience preferred.
Key Responsibilities
- preparing documentation
- coordinating shipments
- tracking shipments
Skills & Tools
Microsoft Suite, Cargowise
Job Details
- Category: Supply Chain / Logistics / Procurement
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Maryland, United States
- Languages: English
About Janel Group
A freight forwarding company coordinating international and domestic shipments. — Industry: Transportation and Logistics