Hybrid Executive Assistant

Executive Assistant The Executive Assistant provides a wide variety of executive level administrative support to high-level senior professionals within a firm, office and/or client, which may include tasks such as calendar and phone management, travel bookings, expense reports, and any additional administrative job tasks as assigned. The Executive Assistant will be a proven subject matter expert that will provide white glove executive support to assigned professionals. Location: Columbus, OH Schedule: Mon-Fri; 8:30am - 5:30pm EST Pay: $30.75 - $31.50/hour Benefits: • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) • 401k Retirement Savings Plan Including Employer Match • Paid Time Off (PTO) • Life Insurance • Paid Parental Leave • Short-term & Long-term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Domestic Partner Coverage • Commuter Benefits • Legal Assistance • Employee Assistance Program (EAP) • Access to free on-site Gym • Onsite Caf • Company Provided Parking • Additional Employee Perks and Discounts Job Duties • ( denotes an "essential function") • Utilize appropriate logs and/or tracking software for all administrative support work • Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle • Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support • Use established procedures, standards and formats to complete administrative requests to client satisfaction • Communicate with team members, lead, supervisor or client on job or deadline concerns • Meet contracted deadlines for service delivery to our clients • Troubleshoot basic software or hardware problems • Help to foster a proactive environment of continuous service enhancement and relationship building with the client • Perform quality assurance on work of others, as requested • Adhere to Williams Lea policies, in addition to client policies • Use equipment and supplies in a cost efficient manner Job Qualifications • Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history • 5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experience • Excellent calendar management experience and skills, including the coordination of complex executive meetings • Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client • Familiar with other software programs for providing administrative support • Previous experience scheduling travel arrangement strongly preferred. • Previous experience providing administrative support at the executive level preferred • Ability to interact well with all levels of management • Able to be trusted with highly sensitive and confidential information and handle with professionalism and discretion • Strong attention to detail; able to work on multiple projects simultaneously with little to no errors • Must have excellent organizational skills • Must be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlines • Able to exercise good judgment to make decisions that conform to business needs and policy • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level • Ability to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a team • Ability to work in a fast-paced, high volume environment with efficient and effective multi-tasking skills • Ability to communicate professionally both verbally and in writing • Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions • Must be self-motivated with a positive attitude while remaining flexible, proactive, resourceful and efficient • Proven customer service skills are required to create, maintain, and enhance customer relationships Supervision • Number and title(s) of direct reports (if any): N/A • Received, internal: Account Manager, Senior Account Manager or above • Received, external: Vice President, Sr. Vice President, COO, CEO Job Relationships • Internal: This position works closely with administrative associates and administrative services team members • External: Clients