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Job Type Full-time
Description
- The HR Manager builds and runs Fulcrum’s people function for a distributed workforce delivering data center quality assurance, quality control, and commissioning services.
- This is a hands-on manager role with direct responsibility for recruiting, employee support, HR systems, and consistent employment practices as the company grows.
Division: Administration | Department: Human Resources | Status: Full time
Proposed reporting: President or CEO initially; transition to the designated Administration leader or CHRO when that role is established.
Location and travel expectations will be set in the posting.
Occasional project visits are expected.
Requirements
- Recruiting and workforce planning
- Own full-cycle recruiting for inspectors, commissioning staff, project leadership, technical specialists, and corporate support roles.
- Source candidates, screen qualifications and travel availability, coordinate interviews, verify references, and prepare approved offers.
- Maintain a rolling 90-day hiring plan by role, region, skill, start date, and budget.
- Reconcile demand with Operations and Finance before opening requisitions or making offers; distinguish replacement hires, growth hires, and candidate pipelines.
- Build referral, industry, trade school, veteran, and SkillBridge recruiting channels.
- Track candidate readiness, source effectiveness, recruiting cost, and expected deployment dates.
- Use consistent interview scorecards and current position descriptions.
- Arrange technical assessments with Operations and the Training Director; obtain documented hiring and compensation approval.
- Onboarding and employee administration
- Own onboarding through the first 90 days: employment documentation, required employment verification, background screening where applicable, policy acknowledgments, benefits enrollment, Paylocity setup, and scheduled check-ins.
- Coordinate site access, equipment, travel information, training assignments, and credentials with Operations, IT, Safety, and Training.
- Confirm administrative readiness before deployment; obtain technical and site approvals from the responsible leaders.
- Maintain an accurate employee roster covering legal employer, employee ID, title, supervisor, department, region, work location, compensation, employment status, and emergency contacts.
- Reconcile employee changes with Finance and Sage records.
- Employee relations and manager support
- Serve as the first contact for employee concerns, workplace conflicts, policy questions, and complaints.
- Conduct impartial, documented investigations and escalate serious matters to leadership and counsel promptly.
- Coach supervisors on communication, attendance, feedback, documentation, and consistent corrective action.
- Coordinate performance improvement plans and separation reviews with the responsible manager.
- Run 30-, 60-, and 90-day check-ins, stay interviews, and exit interviews.
- Identify turnover drivers, project transition risks, travel fatigue, and recurring employee concerns; recommend corrective actions.
- Benefits leave and payroll coordination
- Administer enrollment, qualifying changes, renewals, and employee benefit questions with brokers and plan administrators.
- Track leave status, coverage eligibility, continuation coverage coordination, and return-to-work requirements.
- Maintain PTO and leave records and monitor consistency between policies and Paylocity configuration.
- Coordinate protected leave and accommodation processes with counsel or qualified providers as needed.
- Own approved personnel and pay-change inputs and effective dates.
- Work with Finance on timecard exceptions, overtime coding, payroll corrections, and final-pay coordination.
- Finance retains payroll processing, tax treatment, and payment control.
- HR systems policies and employment compliance
- Own Paylocity personnel workflows, employee self-service, reporting relationships, and role-based permissions with IT.
- Maintain controlled access to confidential personnel and medical records and a reliable audit trail.
- Maintain the handbook, employment templates, job descriptions, and policy acknowledgments under document change control.
- Coordinate reviews of multi-state employment requirements, worker classifications, wage practices, leave, screening, and record retention with counsel.
- Coordinate HR aspects of workers’ compensation and incident follow-up with Safety and the insurer.
- Maintain required employment records and track provider deadlines and escalated compliance actions.
- Performance development and department planning
- Administer review and promotion cycles, maintain role expectations and career paths, and recommend pay bands and benefits improvements with Finance.
- Managers assess performance; leadership approves pay and promotion decisions.
- Track assigned training, credentials, expiration dates, and missing records with the Training Director.
- Support SkillBridge participant administration and recruiting; the Training Director owns curricula and technical qualification, and the designated program leader owns program approvals.
- Prepare the annual HR department plan and justified budget for recruiting, systems, benefits administration, and support needs.
- Publish a weekly hiring update and monthly people report with decisions and accountable owners.
- Required qualifications
- At least five years of progressive HR experience, including hands-on recruiting, employee relations, benefits and leave administration, and HR systems ownership.
- Experience supporting a distributed, multi-state workforce and advising supervisors is required.
- Demonstrated ability to recruit technical or field personnel, manage several vacancies concurrently, and build practical HR processes in a growing company.
- Strong judgment, discretion, writing, documentation, and analytical skills.
- Ability to interpret policies, coordinate specialist advice, and follow through on sensitive employee matters.
- Bachelor’s degree in human resources, business, or a related field, or equivalent relevant experience.
- Proficiency with HRIS platforms and employee reporting; Paylocity experience strongly preferred.
- Preferred
- Construction, engineering, commissioning, industrial services, or data center experience; SHRM-CP or PHR certification; veteran recruiting or SkillBridge experience; and experience coordinating HR data with payroll and ERP teams.