Overview
** This position is an in office role Monday - Friday during business hours **
Position Overview
Homecare is the future of healthcare! Aveanna Healthcare has grown tremendously during the past year, and through a series of exciting acquisitions we've expanded the scope of our business into home health and hospice.
The Office Coordinator plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.
Essential Job Functions:
Oversees scheduling and coordination.
Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient's family members, and co-workers
Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
Support ongoing operational missions such as branch performance, retention and business growth
Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
Comply with HIPPA and Data Privacy Practices
Requirements:
Proficient with Microsoft Suite
Customer service experience
Excellent written and verbal communication skills
Preferred:
Prior scheduling Home Health scheduling experience
Prior scheduling LTC experience
Comprehensive Benefits (Full-time positions)
Aveanna offers benefits designed to support you inside and outside of work, including:
Competitive pay
Medical, Dental, Vision, and Life insurance
Voluntary Pet Insurance for your fur babies
401(k) with Company match
Vacation time, Sick time, Paid Holidays, and Floating Holidays
Tuition reimbursement and tuition discounts
Free continuing education units (CEUs) for nurses
Employee Assistance Program and Employee Relief Fund
Employee Stock Purchase Plan
Our Mission
Our mission is to revolutionize the way homecare is delivered, one patient at a time. We are committed to innovation, clinical excellence, and compassionate care-because outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.