Freight Agents: Freight agents work directly with shippers to evaluate their transportation needs and develop the best solutions by using client’s network of over 70,500 capacity providers. Although they operate under the client's umbrella, our sales agents are independent small-business owners who need to provide customers with superior service to be successful themselves.
Our agents provide customers with personalized service at the local level with access to our vast resources that provide the global support, stability, and strength of an industry leader.
Flexibility:
Our agents have the freedom to operate their business in a manner that is best for you – giving them the ability to provide custom solutions for even the most unique challenges. Whether you need freight moved across the country or across the border, independent agents (you) with the client can help facilitate the move.
Experience:
Agents are independent, but they aren’t alone. When agents partner with our client, they have the backing and support of specialized departments from compliance to finance, so they can help you every step of the way.
Capacity & Equipment Access: Agents tap into their network of over 11,200 leased owner-operator trucks (Business Capacity Owners or BCOs), 18,500+ trailers, and tens of thousands of approved third-party carriers.
Freight Flexibility: Agents are not restricted by geographic territories, specific industries, or limited modes. They can handle dry van, cold chain/reefer, hazmat, heavy haul/flatbed, LTL, intermodal, and Mexico cross-border shipping.
Back-Office & Tech Support: They handles billing, accounts receivable/payable, customer credit checks, claims handling, sales tools, and a proprietary transportation management system (TMS).