Forward Deployed Engineer

About Motorq - Every day, cars are wirelessly transmitting real-time data directly from their onboard systems. Most of that data goes unused. - Motorq (pronounced mo-torque) is changing that. We’re the leading Connected Vehicle Intelligence platform, built in direct partnership with the world’s largest automotive manufacturers — 25+ brands and counting. - We deliver AI-powered solutions for some of the world's largest fleets, car rental companies, dealerships, and lenders, helping them improve operations, cut fuel consumption, and reduce accidents. - Our leadership team brings interdisciplinary experience across automotive engineering, AI, data science, and SaaS. - Headquartered in San Francisco with offices in Chennai, Bengaluru, and Seattle, Motorq has raised a $40M+ Series B and is growing rapidly across new geographies and use cases. - We're a team of people who dream big, hold each other to a high standard, and run toward hard problems. - If you want to own meaningful work at a company with real traction and a multi-billion dollar market opportunity, we'd love to meet you. The Role - Some of the most important moments in a customer relationship happen in the room — when a demo lands perfectly, when a prototype makes an abstract capability suddenly real, or when a workshop shifts how a customer thinks about what's possible with connected vehicle data. - The Forward Deployed Engineer (FDE) at Motorq lives for those moments. - The FDE is a technical generalist and customer-facing engineer who operates across both new business and existing accounts. - On the sales side, you partner with Account Executives to demonstrate Motorq's platform compellingly, run technical discovery, and build custom prototypes that bring prospective customers' specific use cases to life. - On the customer side, you work alongside Strategic Customer Executives and the Customer Success team to drive deep product adoption, lead technical workshops, and evangelize Motorq's full capabilities — including our growing AI and agentic product layer — to users and technical stakeholders within our most important accounts. - This role requires a rare combination: the technical depth to build and demonstrate real solutions, the communication skills to explain complex ideas to non-technical audiences, and the customer empathy to understand what someone actually needs before proposing how to solve it. - You will travel regularly to be present where it matters most — at customer sites, workshops, and industry events. What You'll Do - Support pre-sales cycles by leading technical discovery, delivering compelling platform demonstrations, and building custom proof-of-concept prototypes tailored to prospective customers' specific use cases and data environments. - Design and facilitate technical workshops with prospective and existing customers — helping them understand Motorq's data model, API capabilities, AI features, and integration patterns in the context of their own operations. - Develop reusable demo environments, sample applications, and prototype templates that showcase Motorq's platform across key use cases — fleet maintenance, driver safety, fuel management, vehicle recovery, EV health, and more. - Work alongside Strategic Customer Executives and Technical CSMs to drive adoption within existing accounts — identifying underutilized capabilities, removing technical barriers, and helping customers unlock more value from the platform. - Evangelize Motorq's AI and agentic product capabilities — including LLM-powered insight engines and automated fleet workflows — to both technical and business audiences. - Serve as a technical bridge between customers and Motorq's Product and Engineering teams — surfacing real-world use cases, feeding implementation feedback into the roadmap, and helping shape what gets built next. - Contribute to Motorq's external technical presence — developer documentation, technical blog posts, conference talks, and community engagement — helping establish Motorq as the go-to platform for connected vehicle intelligence. - Travel regularly to customer sites across the US to deliver workshops, support proof-of-concept engagements, and strengthen relationships with technical counterparts. Who You Are - Technically deep and customer-facing — you are as comfortable writing a Python script to pull data from an API as you are presenting that output to a VP of Fleet Operations. - A builder — you prototype quickly, think on your feet, and find satisfaction in turning a customer's question into a working demo within hours. - An evangelist — you genuinely believe in the value of connected vehicle data and you communicate that belief with clarity and enthusiasm, at any technical level. - Curious and adaptive — every customer environment is different, and you enjoy figuring out how Motorq fits into systems and workflows you've never seen before. - A strong communicator — your written documentation is clear, your workshop facilitation is engaging, and your explanations are calibrated to the audience in front of you. - Road-ready — you're energized by customer travel, not fatigued by it, and you understand that presence at a customer site often changes what's possible. Qualifications - 3+ years of experience in a technical, customer-facing role — solutions engineering, forward deployed engineering, technical consulting, or similar. - Proficiency in at least one scripting or programming language and comfort working with REST APIs, JSON, and data querying tools (SQL, Snowflake, or similar). - Familiarity with data science concepts — including data pipelines, exploratory analysis, statistical reasoning, and working with large structured datasets — sufficient to engage credibly with data engineering and analytics counterparts. - Experience building demos, prototypes, or proof-of-concept applications in a sales or customer success context. - Familiarity with AI/ML concepts and tools — LLMs, agents, data pipelines — and the ability to demonstrate AI-powered features credibly to technical and non-technical audiences. - Background in fleet management, telematics, automotive software, IoT, or connected vehicle platforms is a strong plus. - Strong written and verbal communication skills — able to produce clear technical documentation and lead engaging workshops with diverse stakeholder groups. - Willingness and ability to travel regularly (approximately 8–10 business days per month) to customer sites across the US. Logistics - Full-time role, remote-first. Hybrid if based in the SF Bay Area. - Regular customer travel expected — approximately 8–10 business days per month across the US. - Quarterly visits to the SF Bay Area for team meetings and planning. - Compensation & Benefits - Base salary: $130,000–$160,000 per year. - Performance bonus of up to 10% based on individual and company performance. - Equity participation. - Full benefits: medical, dental, vision, 401(k), paid parental leave.