Position:
Fire Dispatcher - Emergency Communications Specialist
Type:
Contract
Compensation:
$30 - $55/hour
Location:
Remote
Commitment:
10-40 hrs/week
Role Responsibilities
• Receive and analyze simulated or real-time emergency requests, determining urgency and allocating appropriate resources based on established protocols.
• Apply triage skills to prioritize incoming information from multiple communication channels, ensuring timely and accurate routing.
• Utilize standardized checklists and dispatching scripts to maintain procedural consistency and compliance with best practices.
• Document scenario responses and communication flows in a clear and structured format for AI system learning.
• Evaluate, critique, and suggest improvements to protocols or automated responses generated by AI models.
• Collaborate with project coordinators to ensure project deliverables meet quality standards and operational objectives.
Requirements
• Significant experience as a fire dispatcher, emergency communications specialist, or equivalent.
• Exceptional multitasking abilities, including managing simultaneous requests via radio, phone, and digital platforms.
• Proficiency in applying, following, and interpreting standardized emergency protocols and checklists (APCO/NENA certification).
• Demonstrated capacity for clear, concise, and professional written and verbal communication.
• Ability to work effectively under pressure and make rapid, accurate prioritization decisions.
Application Process
• Easy Apply on LinkedIn
• Check email for next steps
• Participate in resume evaluation & interview stage