About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
Job Overview
The Finance Systems Administrator will help maintain and support our NetSuite ERP environment. This role will report to the Senior Director of FP&A and will sit at the intersection of Finance and IT, ensuring our financial systems run smoothly and support accurate, timely reporting. You'll work closely with FP&A, Accounting, IT, and cross-functional stakeholders to configure, maintain, and support NetSuite and related finance systems, with opportunities to grow into more advanced system ownership over time.
Essential Functions
- Manage day-to-day NetSuite administration: saved searches, custom fields, reports, and dashboards
- Partner with Finance and IT teams to understand requirements and assist with system configuration
- Support month-end and quarter-end close processes by monitoring system reliability and troubleshooting basic issues
- Assist with maintaining integrations between NetSuite and other business systems, specifically Salesforce and Coupa; monitor data flow, troubleshoot sync errors, and resolve integration issues as they arise
- Support NetSuite enhancement projects and upgrades under the guidance of senior FP&A/systems leadership
- Build and maintain reports, workflows, saved searches, and dashboards for FP&A and Accounting stakeholders
- Maintain system documentation following the Shorelight change management process, including process workflows, integration logic, and configuration changes
- Assist with testing during NetSuite release cycles (bi-annual upgrades) and flag potential impacts to current processes
- Provide first-line end-user training and support for NetSuite users across Finance and other departments
- Help coordinate with NetSuite support and third-party consultants/implementation partners as needed
- Support data integrity and adherence to internal controls and audit requirements
Security
- Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
- Take responsibility for any Shorelight assets assigned to you
- Promptly report any security events, incidents, or weaknesses to Shorelight Security
Minimum Qualifications
- Bachelor's degree in Finance, Accounting, Information Systems, or related field
- 1–3 years of experience administering or supporting NetSuite (or similar ERP) in a finance/accounting context
- Foundational understanding of core finance/accounting processes (GL, AP, AR, financial close)
- Exposure to NetSuite configuration: custom fields, saved searches, basic workflows, roles & permissions
- Experience with a CRM system such as Salesforce; particularly in the context of a NetSuite–Salesforce integration
- Strong analytical and problem-solving skills; comfortable working with data at a granular level
- Good communication skills — able to work with both technical and finance/business stakeholders
- Strong written and verbal English communication skills
- Willingness to learn integrations, SuiteScript basics, and reporting tools (SuiteAnalytics/SuiteQL) on the job
- Experience working with global, distributed teams is a plus (given the reporting relationship to a US-based leader)
Preferred Qualifications
- NetSuite certification (Administrator, SuiteFoundation, or similar)
- Ability to work overlapping hours with a US-based team (ideally 1-3 hours overlapping with US Eastern business hours)
- Experience working successfully with non-native English speakers
- Experience with Coupa or other procurement/spend management platforms
- Experience supporting multi-subsidiary and multi-currency NetSuite instances
- Experience with FloQast or other close management software
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Background Check Required--Education, Criminal, Identity
Shorelight is an Equal Opportunity Employer.
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