Under the direction of Field Leadership, Field Tech/ Sr. Field Tech receives and
carries out work assignments from management and internal customers. These
assignments support field operations and complete customer orders. A qualified
individual must be able to test, inspect, troubleshoot, operate equipment and
repair high voltage equipment. They must be able to manage small to large size
projects with good project management and organizational skills. They must be
self-directed and very committed to customer satisfaction. Excellent
communication skills with clients, peers and management are essential.
Responsibilities
Primary responsibility will be to perform trouble shooting, electrical /
fluid testing.
Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair
electrical equipment. May weld and/or paint as assigned. Equipment may
include but is not limited to transformers, switchgear and/or breakers on
Customer site(s). Equipment will vary by location and may include but not
limited to transformers, low or medium voltage circuit switchgear, and
breakers.
Responsible for the quality control of the transformer. Specific items
include: Complete final test report, ensure all warning signs, bushing ID,
nameplate, etc. are on the equipment and ensure final pictures have been
taken for file and customer.
Complete test reports to Company and Customer standards and timelines.
Demonstrate a continual effort to improve operations, decrease turnaround
times, streamline work processes, and work cooperatively with other
departments to provide a quality and seamless operation.
Communicate with Manager or other designee for effective problem resolution
and transfer of pertinent information on jobs in process and complete.
Maintain strong client relationships, prepare project estimates, expand
project work scopes and assist in negotiating extra charges.
Ability to walk through customers’ sites, inspect problem(s) and report
problem(s) to Sales and Project Management.
Work may require flexible hours, weekends, holidays, and night work. Must be
available for out-of-town work.
Work in the Shop when not completing field jobs.
Work with members of a team to effectively complete work assignment. Receive
information from team members and/or leadership regarding customer needs and
product requirements and utilize this information to effectively complete
jobs.
Maintain a neat and orderly work area; Observe all company, local, and
federal safety rules, location and company best practices, and company
policies and procedures.
Other duties as assigned.
Required Experience and Qualifications for a Field Tech:
High School diploma/GED and a minimum of 1 year of experience in a related
field.
Knowledge of various safety standards such as OSHA and any state safety
standards
Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
Proven mechanical skills and/or experience with different types of low and
high voltage equipment (requirement varies on location).
Able to effectively problem solve.
Basic computer skills for data entry, looking up information, and/or creating
reports.
Able to communicate oral and written communication skills; follow
directions-written direction, oral direction, reading work orders and/or
specs as assigned; work in a team environment and communicate with team,
various departments, and/or Customers as business needs dictate.
Customer Focused-able to meet deadlines, work on multiple projects, and
produce a quality work product
For positions that utilize a company vehicle, will be required to have a
valid driver’s license; CDL license a plus for the Transformer Services
Division.
Required Experience and Qualifications for a Senior Field Tech:
High School diploma/GED and a minimum of 5 years of experience in a related
field.
Knowledge of various safety standards such as OSHA and any state safety
standards
Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
Proven mechanical skills and/or experience with different types of low and
high voltage equipment (requirement varies on location).
Mentor and train Field Techs as directed.
Help manage the on-going schedule and travel planning to facilitate timely
response to customers.
Demonstrate a continual effort to improve operations, decrease turnaround
times, streamline work processes, and work cooperatively with other
departments to provide a quality and seamless operation.
Communicate with Manager or other designee for effective problem resolution
and transfer of pertinent information on jobs in process and complete.
Maintain strong client relationships, prepare project estimates, expand
project work scopes and assist in negotiating extra charges.
Able to effectively problem solve.
Basic computer skills for data entry, looking up information, and/or creating
reports.
Able to communicate oral and written communication skills; follow
directions-written direction, oral direction, reading work orders and/or
specs as assigned; work in a team environment and communicate with team,
various departments, and/or Customers as business needs dictate.
Customer Focused-able to meet deadlines, work on multiple projects, and
produce a quality work product
For positions that utilize a company vehicle, will be required to have a
valid driver’s license; CDL license a plus for the Transformer Services
Division.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being
the employer of choice in its industry! RESA is fortunate to have an
extraordinarily talented group of people who take pride in everything they do!
RESA Power has locations throughout the United States & Canada. We are a trusted
service provider committed to ensuring the safety, performance, and compliance
of electrical distribution systems. With a track record of long-term
partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers’ electrical
infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for
critical power services and products by delivering the best customer and
employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don’t cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day,
every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing
courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with
them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a
customer focused manner.
You promote goodwill by handling all contacts (example: coworkers,
management, vendors, customers, etc.) with respect, courtesy, cooperation,
attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures,
equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ
experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers,
flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play
hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer
and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA
employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a
well-run company, but the connectedness of a family. We collaborate with
each other and our customers.
You collaborate to create the best solutions for each other and our
customers.
You build strong relationships within the team, across RESA departments and
locations and with customers and vendors.
Additional Information
Travel: Up to 100%
Type: Full-time
Location: Nationwide - US
Compensation: $25-$55/hour depending on experience level.
Relocation: No relocation provided
Benefits: Full benefits include medical, dental, vision, company-paid life
insurance, employee ownership plan, matching 401k, paid time off, paid holidays
(10 a year), and Milestone bonus.
Application Details: The position will stay open until filled - seeking one FTE.
Apply via job postings on job boards or from the company website.
Working Environment: – Employee will be exposed to:
Extensive travel
Emergency call back procedures twenty-four hours a day. Required to work
rotating shifts, which includes evenings, nights, weekends, and holidays.
Variable outdoor environmental temperatures including…
steady rainfall, fog, snow, and freezing conditions
extreme heat and/or humid conditions
Energized electrical work on equipment or systems operating at greater than
600 volts; extremely hazardous environments with risk of electrocution
Special safety precautions and/or equipment
Lifting and/or guiding heavy sections of materials
Some confined spaces and some cramped conditions
Chemicals used in the process
Diesel fumes
Physical Requirements: The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Must be willing to work and/or drive periodic workdays in excess of 12 hours.
Must understand special hazards associated with high voltage equipment.
Ability to work in extreme temperatures and weather conditions for various
periods of time.
Must have excellent balance and able to maintain body equilibrium that
exceeds what is normal for ordinary locomotion.
Must have good eye/hand coordination.
Ability to move hands and manipulate objects easily and skillfully.
Must be able to ascend and descend stairs in the operating unit.
Must be able to climb up and down on ladders at varying heights with fall
restraint.
Must be able to enter and move about in confined spaces and wear personnel
protective equipment.
Ability to sit, bend, stretch, twist, kneel, stoop, crouch, crawl or reach
with your body, arms, and/or legs.
May be required to push, pull, lift, and/or carry up to a maximum of 50
pounds.
Adequate olfactory and auditory abilities.
Vision abilities include close, distance, color, peripheral vision, and depth
perception.
Must display the ability to read and understand job descriptions,
safety/technical manuals, and safety/warning signs.
Will be required to pass physical, drug, and alcohol testing.
RESA Power is an equal opportunity employer. Qualified applicants will be
considered without regard to age, race, creed, color, national origin, ancestry,
marital status, affectional or sexual orientation, gender identity or
expression, disability, nationality, sex, or veteran status.