Job Summary: This is a fleet position that requires special training and insurance. A company car will be assigned for this role. Location is Indiana, Kentucky, or Southern Ohio (Cincinnati area). The role is 100% remote but based in one of the listed regions. Work is 20% office support and 80% field support. Travel is mostly day travel with first-shift hours of 8 hours per day. Quarterly team meetings are required. This may be a temp-to-perm opportunity. Monthly internet and cell expenses are covered for standard charges.
Core Experience and Skills:
- Fiber cable splicing
- OTDR testing
- Fiber network design
- OSP and ISP fiber construction
- Construction and splicing crew management
- Power utility make-ready work with NESC knowledge
- Underground utility location and re-routing
- Utility pole proposal management using SPANS, NJUNS, or Katapult
Requirements:
- High school diploma required
- A valid driver's license required
- Minimum of 3 years of telecommunications or wireless construction experience
- General knowledge of outside plant construction techniques for aerial and underground work
- Familiarity with OTDR and power meter test equipment and testing techniques
- General knowledge of NESC, NEC, and OSHA standards
- Knowledge of budget development and execution
- Knowledge of construction management processes
- Ability to read and understand blueprints
- Ability to diagnose workflow problems, manage critical paths, and implement remedies
- Strong customer service orientation with problem-solving and interpersonal skills
- Strong computer skills with MS Office, Smartsheet, Excel, and project management software
Role Overview:
- Manage day-to-day administrative activities for the Fiber Network Construction team
- Create purchase orders, create change management items, review invoices, and review splice packages
- Perform fiber splicing within the assigned geographic area
- Improve billing quality, deliverables, and end-to-end splicing processes with the team
- Identify, collect, analyze, and report area data to support operations
- Maintain open communication across the business to support build, implementation, restoration, and maintenance
- Deliver area KPIs including OpEx spend, MTTR, percent on-time install, fiber complete for small cell, and installed enterprise revenue
Responsibilities:
- Prepare and submit purchase orders and process contractor invoices for OSP and ISP construction
- Assist with project financials and milestones including forecasting, issuing and receiving on vendor POs, invoicing on customer POs, and resolving past due invoices
- Provide administrative support for correspondence, PO, CM, invoicing, tracking deliverables, and monitoring deadlines
- Communicate issues to management before they reach critical status
- Develop progress reports, track progress, and identify or resolve obstacles
- Assist with ad hoc reporting requests
- Review construction design packages and distribute as needed
- Communicate with vendors regarding fiber construction work and billing
- Understand service delivery and permitting or licensing requirements for closeout packages