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About hirequest
hirequest is a global leader in entertainment and media, delivering beloved stories and cutting‑edge digital experiences to audiences worldwide. With a portfolio that spans iconic family franchises, streaming platforms, and a broad network of television and digital properties, hirequest continues to set the standard for innovative content delivery and audience engagement. Our remote teams play a pivotal role in ensuring that every campaign, from a simple social post to a multi‑platform streaming launch, runs smoothly, efficiently, and profitably.
Why This Role Matters
As an Entry‑Level Remote Digital Media Operations Coordinator, you will be the backbone of the Digital Media Client Services team. You’ll support senior managers, sales representatives, and cross‑functional partners throughout the entire campaign lifecycle—planning, execution, analysis, and invoicing. This position offers a unique gateway into the fast‑moving world of digital advertising, streaming media, and data‑driven decision making, all while working from the comfort of your home.
Key Responsibilities
- Campaign Ownership: Lead one Digital Media Client Services manager in guiding assigned sales reps and their clients from initial brief through final invoicing.
- Media Planning Execution: Develop and deliver media plans that drive revenue, ensuring alignment with client objectives and hirequest’s strategic goals.
- End‑to‑End Campaign Management: Execute tasks such as inventory forecasting, media plan creation, order processing, trafficking, optimization, reporting, and invoicing.
- Stakeholder Communication: Serve as the primary point of contact for complex issues related to inventory, creative assets, or campaign logistics.
- Revenue Support: Partner with Finance and Accounting to track and reconcile revenue post‑campaign.
- Performance Analysis: Review delivery metrics, ad quality, and technical issues, collaborating with global ad‑tech support teams to resolve problems.
- Process Innovation: Ideate, implement, and refine operational workflows that improve quality, efficiency, and scalability.
- Data‑Driven Optimization: Analyze digital inventory utilization to recommend system and product enhancements that increase yield.
- Mentorship & Training: Coach and develop junior team members, contributing to a culture of continuous learning.
- Documentation & Knowledge Sharing: Create and maintain internal SOPs, best‑practice guides, and training materials.
- Cross‑Regional Collaboration: Work closely with regional teams across EMEA, acting as a local center of excellence for other business units.
- Technology Stack Stewardship: Maintain expertise in hirequest’s ad‑tech stack and stay abreast of industry trends.
Essential Qualifications
- Bachelor’s degree or equivalent professional experience.
- 3+ years of general experience in the advertising industry, either on the agency side, in‑house media, or within ad‑tech.
- Demonstrated understanding of campaign workflows, from trafficking to reporting.
- Proficiency in planning and managing digital ad inventory across websites, apps, social platforms, and connected TV environments.
- Strong analytical mindset with the ability to interpret performance data and drive actionable insights.
- Familiarity with data privacy and security standards relevant to digital advertising.
- Excellent written and verbal communication skills, capable of presenting complex information clearly to both internal and external stakeholders.
- Ability to thrive in a fast‑paced, remote environment while maintaining high levels of organization and attention to detail.
Preferred Qualifications & Experience
- Hands‑on experience with major ad‑tech platforms (e.g., campaign management tools, demand‑side platforms, and data management platforms).
- Background in entertainment or media brands, providing insight into the unique challenges of streaming and content promotion.
- Knowledge of programmatic advertising, automated buying, and the key vendors that power the ecosystem.
- Experience presenting at industry conferences, client meetings, or internal workshops.
- Familiarity with project‑management methodologies and tools (e.g., Asana, Trello, JIRA).
- Demonstrated ability to mentor junior staff and foster a collaborative team culture.
Core Skills & Competencies
- Problem‑Solving: Proactive, analytical thinker who can diagnose issues quickly and propose sustainable solutions.
- Organizational Excellence: Ability to juggle multiple priorities, meet tight deadlines, and maintain meticulous records.
- Strategic Thinking: Capacity to view campaigns holistically, balancing short‑term performance with long‑term brand objectives.
- Leadership & Influence: Comfortable taking ownership of initiatives and influencing cross‑functional partners without direct authority.
- Technical Acumen: Comfortable navigating ad‑tech platforms, data dashboards, and remote‑work collaboration tools (e.g., Teams, Slack, Zoom).
- Customer‑Centric Mindset: Deep commitment to delivering exceptional client experiences and exceeding expectations.
- Communication: Clear, concise, and persuasive communicator who can adapt tone for internal teams, senior leadership, and external clients.
Career Growth & Learning Opportunities
hirequest invests heavily in the professional development of its people. In this role, you will have access to:
- Structured mentorship programs pairing you with senior media operations leaders.
- Internal training modules covering programmatic advertising, data analytics, and emerging media technologies.
- Opportunities to work on high‑visibility campaigns for flagship streaming services and global brands.
- Cross‑departmental rotations that broaden your understanding of sales, finance, product, and content creation.
- Support for industry certifications (e.g., IAB Digital Media Sales, Google Ads, or equivalent) to solidify your expertise.
Work Environment & Culture at hirequest
Our remote workforce is built on trust, flexibility, and a shared passion for storytelling. Key cultural pillars include:
- Inclusivity: A diverse, global community where every voice is heard and valued.
- Innovation: Encouragement to experiment, share ideas, and challenge the status quo.
- Collaboration: Seamless teamwork across time zones using modern communication tools.
- Work‑Life Balance: Flexible schedules, generous paid time off, and a results‑oriented approach.
- Well‑Being: Access to health, wellness, and mental‑health resources to support a holistic lifestyle.
Compensation, Perks & Benefits
hirequest offers a competitive total rewards package designed to attract and retain top talent. While exact figures will be discussed during the interview process, you can expect:
- Base salary commensurate with experience and market benchmarks.
- Performance‑based bonuses tied to campaign success and individual contributions.
- Comprehensive health, dental, and vision coverage.
- Retirement savings plans with company matching.
- Generous paid time off, including holidays, sick days, and personal leave.
- Remote‑work stipend for home office setup and internet expenses.
- Professional development budget for courses, certifications, and conferences.
- Access to exclusive entertainment discounts, streaming subscriptions, and theme‑park passes.
- Employee assistance programs, wellness initiatives, and childcare support options.
How to Apply
If you are a motivated, detail‑oriented professional eager to launch a career in digital media operations with a world‑renowned entertainment leader, we want to hear from you. Join hirequest and become part of a team that shapes the future of storytelling across every screen.
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