About Pie
Pie is a digital first tax free refund provider that started in Copenhagen in 2019. Today, we have presence across the world with operations in Europe and Asia. We have a range of products, from tourist facing iOS and Android apps to Merchant and Admin facing web apps. We are the top-rated (and most-rated) VAT refund app on the app store, helping tourists from 180+ countries/regions reclaim their VAT after shopping abroad!
About the Eng. Team
We are a remote-first distributed Engineering team. You will be working within this group and closely with Product, Design, Business & Operation teams. Each team member is given a large amount of leeway and responsibility and operates in a highly collaborative environment.
We work on a wide range of products for a wide range of users —
• POS integrations
• Payments integrations
• Public facing API interfaces
• User facing interfaces
• Optimized operation workflows
• Data processing and analytics
• AI driven products
Responsibilities
Own the people, process, and product partnership for a team. The EM is responsible for building a high-performing team, managing stakeholder expectations, and ensuring a predictable delivery engine. They remove human and organizational blockers so the Tech Lead and engineers can focus on technical execution.
You are ultimately responsible for team execution.
Core responsibilities:
• Manage a team of engineers
• Contribute to the codebase as a software developer, maintain empathy for the team by keeping awareness of engineering processes and practices. Examples might be: evaluating individual workflow during one on ones, conducting code reviews, or working on non-critical path bugs and/or features.
• Help with sprint planning and project breakdown
• Participate in on-call rotations, and other ownership areas, assisting developers in coordinating fixes for technical debt, performance issues, product health etc.
• Help developer productivity, including investigating recent productivity gains in software development
• Hold 1:1 with engineers you manage and other team members
• Help build a globally distributed high performing, lean, engineering team, according to company values.
• Build and own team OKRs.
• Own the hiring plan, conduct interviews, and help coach the team to conduct meaningful technical interviews.
• Grasp over technical tradeoffs and time to market, able to negotiate with company goals in mind, does not chase clout
• Keep an eye on, understand, and improve development processes
• Collaborate with Product Managers, Tech Leads, and other business stakeholders
Requirements
• 5+ years development experience in related field
• 2+ years previous successful management experience
• Ruby on Rails experience
• Modern Javascript framework experience
• Excellent communication skills
• Deep understanding of technology
• Proven record of shipping features on time and on budget
• Flexible and focused on solutions
• Organized and self-sufficient
Bonus (Good to have)
• Interest and experience in tourism / retail / fintech / payments
Benefits
• Generous PTO / sick leave
• Remote-first
• Competitive compensation (salary + equity)
• Working at an early-stage tech startup