About the position
This role involves operating and maintaining a mobile dental unit, ensuring safe transportation to various locations and assisting with patient care and operational tasks. The position requires a combination of driving skills, mechanical knowledge, organizational abilities, and customer service. If the individual also serves as a Dental Assistant, additional responsibilities include assisting the dentist, sterilizing equipment, managing patient records, and maintaining dental supplies.
Responsibilities
• Safely operate and maintain mobile units, including dental, medical, or outreach vehicles, while ensuring compliance with all traffic and safety regulations.
• Perform daily vehicle inspections, checking fuel levels, tire pressure, and general maintenance, and promptly report any mechanical issues.
• Coordinate with program staff to ensure timely arrival and setup at scheduled locations.
• Assist with loading, unloading, and setting up equipment or supplies at outreach sites.
• Maintain cleanliness and organization of the mobile unit, including restocking necessary supplies.
• Support staff during events by assisting with crowd management, patient registration, and data entry as needed.
• Maintain accurate logs of mileage, maintenance, and program activities.
• Serve as a liaison with community partners at outreach sites to ensure smooth operations.
• Adhere to safety protocols by securing equipment during transport and ensuring passengers follow safety procedures.
• Schedule and perform regular maintenance for the mobile unit and ensure all safety procedures are followed while driving.
• Alert HR regarding any personal or job-related traffic infractions that may occur during or after work hours.
• Participate in community education programs as needed and provide additional support to the mobile coach.
• Assist the dentist during examinations and procedures by preparing instruments and materials for smooth workflow.
• Ensure patient comfort and safety by providing clear instructions and addressing questions or concerns.
• Travel to various locations, adapting to different environments and ensuring all necessary equipment is prepared for use.
• Sterilize and maintain dental instruments and equipment in compliance with infection control protocols to ensure a safe environment.
• Maintain accurate patient records, manage appointment scheduling, and assist with billing and insurance as needed.
• Monitor inventory levels of dental supplies, placing orders to ensure readiness for mobile operations.
• Ensure dental equipment is well-maintained and functioning, resolving any issues that arise during mobile operations.
• Collaborate with dentists, hygienists, and staff to facilitate effective communication and patient care.
• Provide dental assistance in mobile settings while following established procedures and protocols.
• Clean and sterilize dental instruments.
• Greet patients, prepare them for treatment, and deliver oral health instructions to ensure a positive dental experience.
• Weekly monitor coach systems and logs (e.g., eyewash station, spore testing checklist).
• Conduct inventory and order supplies for the Dental Coach/portable program.
• Document patient treatments at chairside.
• Participate in community-based oral hygiene classes and attend required training sessions.
• Perform billing and front office duties as necessary.
• Adhere to SCHC policies, including OSHA standards, HIPAA compliance, and proper PPE use.
Requirements
• High School Diploma or GED required.
• Valid Florida CDL License with an excellent driving record.
• Familiarity with Department of Transportation (DOT) rules and regulations.
• At least two years related experience required.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Mechanical knowledge is required to perform basic vehicle maintenance and troubleshooting.
• Capable of safely operating a vehicle, including manual transmission if applicable.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
• Proficient with Microsoft Office Suite or related software.
Nice-to-haves
• If Dental Assistant: Assist the dentist during examinations and procedures by preparing instruments and materials for smooth workflow.
• If Dental Assistant: Ensure patient comfort and safety by providing clear instructions and addressing questions or concerns.
• If Dental Assistant: Travel to various locations, adapting to different environments and ensuring all necessary equipment is prepared for use.
• If Dental Assistant: Sterilize and maintain dental instruments and equipment in compliance with infection control protocols to ensure a safe environment.
• If Dental Assistant: Maintain accurate patient records, manage appointment scheduling, and assist with billing and insurance as needed.
• If Dental Assistant: Monitor inventory levels of dental supplies, placing orders to ensure readiness for mobile operations.
• If Dental Assistant: Ensure dental equipment is well-maintained and functioning, resolving any issues that arise during mobile operations.
• If Dental Assistant: Collaborate with dentists, hygienists, and staff to facilitate effective communication and patient care.
• If Dental Assistant: Provide dental assistance in mobile settings while following established procedures and protocols.
• If Dental Assistant: Clean and sterilize dental instruments.
• If Dental Assistant: Greet patients, prepare them for treatment, and deliver oral health instructions to ensure a positive dental experience.
• If Dental Assistant: Weekly monitor coach systems and logs (e.g., eyewash station, spore testing checklist).
• If Dental Assistant: Conduct inventory and order supplies for the Dental Coach/portable program.
• If Dental Assistant: Document patient treatments at chairside.
• If Dental Assistant: Participate in community-based oral hygiene classes and attend required training sessions.
• If Dental Assistant: Perform billing and front office duties as necessary.
• If Dental Assistant: Adhere to SCHC policies, including OSHA standards, HIPAA compliance, and proper PPE use.
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