Exceptional Hospitality Starts with You
Hilton Columbus Downtown is seeking an accomplished Director of Group
Optimization to lead strategic group optimization, maximize revenue
opportunities, and drive performance across a dynamic, high-volume hospitality
destination.
This is an exciting opportunity for a commercially minded leader who excels at
balancing group demand, optimizing inventory, and partnering across Revenue
Management, Sales, and Hotel Operations to deliver exceptional business results.
This role is open to a remote work location.
Picture yourself brightening someone’s day. When you join our hotels team,
that’s exactly what you’ll do every time you come to work! As a Director of
Group Optimization, you’re not just optimizing function space usage and strategy
across multiple locations – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every guest.
RESPONSIBILITIES
Here's what you'll do during a typical day:
Maximize group and catering revenue: Analyze meeting space usage, booking
trends, and pricing strategies to improve Revenue per Available Square Foot
(RevPASF) and drive total group revenue performance
Optimize function space allocation: Review, audit, and adjust group space
assignments to eliminate conflicts, minimize inefficiencies, and ensure
high-yield utilization
Enhance forecast accuracy: Leverage historical data, booking pace, and
business intelligence to improve forecasting for rooms, space, and food &
beverage revenue
Monitor and analyze booking data: Review Delphi entries, the Function Diary,
agendas, and post-event data to ensure accurate records, identify
discrepancies, and uncover insights to inform smarter future bookings
Support strategic sales decisions: Provide data-driven recommendations to
Sales and Events teams to inform pricing, identify gaps, and prioritize
high-value business
Drive cross-functional alignment: Facilitate collaboration among Sales,
Events, Catering, and Revenue Management to ensure cohesive,
revenue-maximizing group strategies
Cultivate a high-performing team: Drive engagement and retention through
performance management, professional development, and recognition programs
QUALIFICATIONS
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We
proudly invest in our Team Members’ wellbeing, supporting you through all of
life’s moments. When you join Hilton, our exceptional care extends to you with
unmatched perks and benefits, including:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with
room rates as low as $40/night at our world-class hotels through our Go
Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP),
you can invest in Hilton shares at a 15% discount to help build your
financial future
Paid parental leave – Because family matters. We offer paid leave for
eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge
services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single,
compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members
can access free counseling and support through our best-in-class Employee
Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what
matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses,
we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to
save for what’s next
Benefits availability may vary depending on Team Member’s location as well as
terms and conditions of employment and are subject to the terms and conditions
of each specific program/plan.