Role Description The Director Information Technology Operations at Orix Real Estate Korea will oversee the daily performance, reliability, and security of the organization’s technology environment in a full-time remote capacity. This role includes leading IT operations teams, managing service delivery, and ensuring that systems, networks, and applications support business objectives effectively. The director will define and implement IT policies and procedures, monitor key performance indicators, and coordinate incident, problem, and change management activities.
Responsibilities also include vendor and partner management, budget planning for IT operations, risk assessment, and compliance with relevant regulations and internal standards. The director will collaborate closely with business leaders to align IT initiatives with strategic goals and drive continuous improvement across all IT services.
Qualifications
Strong experience in IT Operations and IT Service Management, with a track record of maintaining stable, high-performing technology environments.
Proficiency in IT Management and broader Information Technology concepts, including infrastructure, applications, networks, and security fundamentals.
Background in Technical Support and service delivery, ensuring timely resolution of issues and high levels of user satisfaction.
Demonstrated leadership skills, including team management, performance coaching, and cross-functional collaboration.
Ability to design and implement IT policies, procedures, and governance frameworks that support compliance and risk mitigation.
Experience with IT budgeting, vendor management, and contract negotiation for technology services and solutions.
Strong analytical and problem-solving abilities, with capability to interpret operational metrics and drive process improvements.
Excellent communication skills in English; Korean language proficiency is beneficial for local stakeholder engagement.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; advanced degree or relevant certifications (e.g., ITIL, COBIT, PMP) are a plus.
Ability to work effectively in a remote environment, demonstrating self-management, accountability, and responsiveness across time zones.