COMPANY DESCRIPTION:
The leading solutions partner serving the global nutrition & wellness industry, INW is a portfolio company of Cornell Capital with over 1,800 associates across our U.S. footprint.
The Company’s operations include formulation and production of nutrition products across a spectrum of formats, unique R&D capabilities, market insights and a focus on quality and customer service.
In total, INW serves 150+ customers across the nutrition & wellness industry including sports nutrition, diet, energy, hydration, personal care, cosmetics, pet care and other related subsectors.
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The Company is headquartered in the Salt Lake City, UT area and includes six operating divisions that span a footprint exceeding 1,500,000 sq. ft. both domestically and internationally:
INW / Bee Health – Bridlington, UK – production of powders, tablets, capsules, liquids and cosmetics
INW / Capstone – Ogden, UT – production of powders, tablets and capsules
INW / Dallas One – Dallas, TX – production of liquids, gel packs and cosmetics
INW / Living Ecology – Henderson, NV – production of nutrition and functional fruit bars, as well as capsules
INW / Phoenix Formulations – Phoenix, AZ – production of powders, tablets, and capsules
INW / ProForm – Benicia, CA – production of powders concentrated across all types of protein
WHY WORK FOR INW?
At INW, you’ll find a collaborative and challenging work environment that is built around our mission to be the world’s leading solutions partner serving the global Nutrition & Wellness industry.
Specifically, in this role, you will work alongside the executive and divisional teams to develop and execute the company’s business system roadmap, aligning it with business objectives.
POSITION SUMMARY:
The Director of Enterprise Applications is responsible for the ownership, stability, lifecycle, and continuous improvement of INW’s enterprise business applications, including ERP, LIMS, QMS, and other core business platforms.
This role serves as the primary technology owner for assigned enterprise applications and partners closely with Operations, Supply Chain, Quality, Finance, and divisional leadership to ensure systems effectively support business processes and operational requirements.
The Director will lead major application initiatives, establish strong application governance and ownership, reduce unsupported and unmanaged system risk, and drive projects through implementation and business adoption. This is a business-facing leadership role requiring both strong enterprise application expertise and a practical understanding of manufacturing processes.
SUPERVISORY RESPONSIBILITIES:
May supervise staff directly and indirectly. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
REPORTING RELATIONSHIP:
This role serves as a member of the INW Technology Team and initially reports to the Senior Vice President of Information Technology.
LOCATION:
This position may work remotely from any location; however, placement at an INW division is strongly preferred. The Company is headquartered in the Salt Lake City, UT area and includes six operating divisions that span a footprint exceeding 1,500,000 sq. ft. both domestically and internationally. Candidates must have the capability to work from remote location(s) and independently, as needed. Travel requirements dependent on business needs; primarily domestic travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following; other duties, as required.
ERP & Business Systems
Own the health, supportability, lifecycle, and performance of INW’s ERP and core enterprise application portfolio.
Develop and execute application roadmaps aligned with the broader Business Systems & Transformation strategy.
Lead ERP implementations, upgrades, migrations, consolidations, and remediation
Establish clear ownership, support models, and lifecycle plans for critical business
Reduce reliance on unsupported, unmanaged, or high-risk systems and
Business Process & Application Alignment
Partner with business and divisional leaders to understand operational processes and ensure applications effectively support them.
Work with Business Systems and ERP Analysts to identify whether issues require process changes, system configuration, training, integration, or development.
Promote consistent processes and system usage across divisions where
Challenge unnecessary customization and inefficient processes when existing system capabilities can better support the business.
Application Governance & Delivery
Establish and maintain change control, testing, UAT, release readiness, documentation, and application governance standards.
Drive major application projects from planning through implementation and
Maintain visibility into application risks, dependencies, projects, and investment
Ensure application changes are properly tested, documented, communicated, and
Coordinate closely with Application Development, Data & Analytics, Infrastructure, and Cybersecurity teams on cross-functional initiatives.
Data & Analytics
Provide leadership and direction for the Data & Analytics
Improve the quality, consistency, governance, and trustworthiness of enterprise data and
Partner with business leaders to establish appropriate data ownership, definitions, and reporting
Ensure analytics capabilities support operational decision-making and broader enterprise
Work with technology leadership to support the data foundation required for automation and AI
Vendor & Partner Management
Manage key ERP, LIMS, QMS, application vendors, consultants, and implementation
Hold external partners accountable for quality, timelines, support, and contractual
Evaluate vendor capabilities, application costs, support models, and opportunities for consolidation or improved value.
Escalate significant application risks, investment requirements, and vendor issues to Business Systems leadership.
Team Leadership
Lead and develop Business Systems Analysts, ERP Analysts, and other enterprise application
Establish clear priorities, ownership, and accountability across the enterprise applications
Build functional knowledge and documentation to reduce key-person
Develop strong partnerships between Technology and business
Promote a culture of disciplined execution, continuous improvement, and business-focused technology ownership.
REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED QUALIFICATIONS:
Significant experience supporting and leading enterprise applications or ERP
Experience with JD Edwards highly
Strong experience in manufacturing environments and understanding of manufacturing, supply chain, inventory, finance, quality, and related business processes.
Experience leading ERP implementations, upgrades, migrations, or major application
Strong understanding of application lifecycle management, change control, testing, and business
Demonstrated ability to translate business requirements into effective system and process
Experience managing application vendors, consultants, and implementation
Strong communication, stakeholder management, and project execution
Travel required.
Must be able to understand, speak, read and write in English in order to perform the essential functions of the job as they relate to comprehension of laws, regulations, standards, documents and other internal and external communications.
PPREFERRED QUALIFICATIONS:
Experience with Deacom, Sage, and Microsoft Dynamics, Great Plains, or Process
Experience supporting multiple ERP platforms in a multi-site
Experience with LIMS and QMS platforms, including systems such as LabVantage, MasterControl, or
Experience with application rationalization, system consolidation, and legacy-system
Familiarity with integrations, APIs, custom applications, data/reporting environments, and SQL-based
Experience working within a private-equity-backed or rapidly transforming manufacturing
LEADERSHIP PROFILE
The ideal candidate is process-oriented, accountable, and comfortable working directly with both business leaders and technical teams. They should be able to quickly understand how a manufacturing operation works, identify the difference between a process problem and a technology problem, and drive complex application initiatives through to completion.
Success in this role will be measured by improved application stability and ownership, successful execution of major ERP and application initiatives, reduced legacy and unsupported-system risk, stronger alignment between business processes and systems, and increased confidence in INW’s enterprise application environment.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to walk, sit; use hands, talk and hear. The employee may regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. May regularly work within office and warehouse environments. Occasionally subject to high noise levels where hearing protection is required, and all personnel protective equipment is required. Occasionally subject to atmospheric conditions, such as fumes, odors, powders, dust and other particles.
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