COMPANY DESCRIPTION:
THE LEADING SOLUTIONS PARTNER SERVING THE GLOBAL NUTRITION & WELLNESS
INDUSTRY, INW IS A PORTFOLIO COMPANY OF CORNELL CAPITAL WITH OVER 1,800
ASSOCIATES ACROSS OUR U.S. FOOTPRINT.
THE COMPANY’S OPERATIONS INCLUDE FORMULATION AND PRODUCTION OF NUTRITION
PRODUCTS ACROSS A SPECTRUM OF FORMATS, UNIQUE R&D CAPABILITIES, MARKET
INSIGHTS AND A FOCUS ON QUALITY AND CUSTOMER SERVICE.
IN TOTAL, INW SERVES 150+ CUSTOMERS ACROSS THE NUTRITION & WELLNESS INDUSTRY
INCLUDING SPORTS NUTRITION, DIET, ENERGY, HYDRATION, PERSONAL CARE,
COSMETICS, PET CARE AND OTHER RELATED SUBSECTORS.
THE COMPANY IS HEADQUARTERED IN THE SALT LAKE CITY, UT AREA AND INCLUDES SIX
OPERATING DIVISIONS THAT SPAN A FOOTPRINT EXCEEDING 1,500,000 SQ. FT. BOTH
DOMESTICALLY AND INTERNATIONALLY:
INW / BEE HEALTH – BRIDLINGTON, UK – PRODUCTION OF POWDERS, TABLETS,
CAPSULES, LIQUIDS AND COSMETICS
INW / CAPSTONE – OGDEN, UT – PRODUCTION OF POWDERS, TABLETS AND CAPSULES
INW / DALLAS ONE – DALLAS, TX – PRODUCTION OF LIQUIDS, GEL PACKS AND
COSMETICS
INW / LIVING ECOLOGY – HENDERSON, NV – PRODUCTION OF NUTRITION AND
FUNCTIONAL FRUIT BARS, AS WELL AS CAPSULES
INW / PHOENIX FORMULATIONS – PHOENIX, AZ – PRODUCTION OF POWDERS, TABLETS,
AND CAPSULES
INW / PROFORM – BENICIA, CA – PRODUCTION OF POWDERS CONCENTRATED ACROSS ALL
TYPES OF PROTEIN
WHY WORK FOR INW?
AT INW, YOU’LL FIND A COLLABORATIVE AND CHALLENGING WORK ENVIRONMENT THAT IS
BUILT AROUND OUR MISSION TO BE THE WORLD’S LEADING SOLUTIONS PARTNER SERVING
THE GLOBAL NUTRITION & WELLNESS INDUSTRY.
SPECIFICALLY, IN THIS ROLE, YOU WILL WORK ALONGSIDE THE EXECUTIVE AND
DIVISIONAL TEAMS TO DEVELOP AND EXECUTE THE COMPANY’S BUSINESS SYSTEM
ROADMAP, ALIGNING IT WITH BUSINESS OBJECTIVES.
POSITION SUMMARY:
THE DIRECTOR OF ENTERPRISE APPLICATIONS IS RESPONSIBLE FOR THE OWNERSHIP,
STABILITY, LIFECYCLE, AND CONTINUOUS IMPROVEMENT OF INW’S ENTERPRISE BUSINESS
APPLICATIONS, INCLUDING ERP, LIMS, QMS, AND OTHER CORE BUSINESS PLATFORMS.
THIS ROLE SERVES AS THE PRIMARY TECHNOLOGY OWNER FOR ASSIGNED ENTERPRISE
APPLICATIONS AND PARTNERS CLOSELY WITH OPERATIONS, SUPPLY CHAIN, QUALITY,
FINANCE, AND DIVISIONAL LEADERSHIP TO ENSURE SYSTEMS EFFECTIVELY SUPPORT
BUSINESS PROCESSES AND OPERATIONAL REQUIREMENTS.
THE DIRECTOR WILL LEAD MAJOR APPLICATION INITIATIVES, ESTABLISH STRONG
APPLICATION GOVERNANCE AND OWNERSHIP, REDUCE UNSUPPORTED AND UNMANAGED SYSTEM
RISK, AND DRIVE PROJECTS THROUGH IMPLEMENTATION AND BUSINESS ADOPTION. THIS IS A
BUSINESS-FACING LEADERSHIP ROLE REQUIRING BOTH STRONG ENTERPRISE APPLICATION
EXPERTISE AND A PRACTICAL UNDERSTANDING OF MANUFACTURING PROCESSES.
SUPERVISORY RESPONSIBILITIES:
MAY SUPERVISE STAFF DIRECTLY AND INDIRECTLY. RESPONSIBILITIES INCLUDE
INTERVIEWING, HIRING, AND TRAINING EMPLOYEES; PLANNING, ASSIGNING, AND DIRECTING
WORK; APPRAISING PERFORMANCE; REWARDING AND DISCIPLINING EMPLOYEES; ADDRESSING
COMPLAINTS AND RESOLVING PROBLEMS.
REPORTING RELATIONSHIP:
THIS ROLE SERVES AS A MEMBER OF THE INW TECHNOLOGY TEAM AND INITIALLY REPORTS TO
THE SENIOR VICE PRESIDENT OF INFORMATION TECHNOLOGY.
LOCATION:
THIS POSITION MAY WORK REMOTELY FROM ANY LOCATION; HOWEVER, PLACEMENT AT AN INW
DIVISION IS STRONGLY PREFERRED. THE COMPANY IS HEADQUARTERED IN THE SALT LAKE
CITY, UT AREA AND INCLUDES SIX OPERATING DIVISIONS THAT SPAN A FOOTPRINT
EXCEEDING 1,500,000 SQ. FT. BOTH DOMESTICALLY AND INTERNATIONALLY. CANDIDATES
MUST HAVE THE CAPABILITY TO WORK FROM REMOTE LOCATION(S) AND INDEPENDENTLY, AS
NEEDED. TRAVEL REQUIREMENTS DEPENDENT ON BUSINESS NEEDS; PRIMARILY DOMESTIC
TRAVEL.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
CORE DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING; OTHER DUTIES, AS
REQUIRED.
ERP & BUSINESS SYSTEMS
OWN THE HEALTH, SUPPORTABILITY, LIFECYCLE, AND PERFORMANCE OF INW’S ERP AND
CORE ENTERPRISE APPLICATION PORTFOLIO.
DEVELOP AND EXECUTE APPLICATION ROADMAPS ALIGNED WITH THE BROADER BUSINESS
SYSTEMS & TRANSFORMATION STRATEGY.
LEAD ERP IMPLEMENTATIONS, UPGRADES, MIGRATIONS, CONSOLIDATIONS, AND
REMEDIATION
ESTABLISH CLEAR OWNERSHIP, SUPPORT MODELS, AND LIFECYCLE PLANS FOR CRITICAL
BUSINESS
REDUCE RELIANCE ON UNSUPPORTED, UNMANAGED, OR HIGH-RISK SYSTEMS AND
BUSINESS PROCESS & APPLICATION ALIGNMENT
PARTNER WITH BUSINESS AND DIVISIONAL LEADERS TO UNDERSTAND OPERATIONAL
PROCESSES AND ENSURE APPLICATIONS EFFECTIVELY SUPPORT THEM.
WORK WITH BUSINESS SYSTEMS AND ERP ANALYSTS TO IDENTIFY WHETHER ISSUES
REQUIRE PROCESS CHANGES, SYSTEM CONFIGURATION, TRAINING, INTEGRATION, OR
DEVELOPMENT.
PROMOTE CONSISTENT PROCESSES AND SYSTEM USAGE ACROSS DIVISIONS WHERE
CHALLENGE UNNECESSARY CUSTOMIZATION AND INEFFICIENT PROCESSES WHEN EXISTING
SYSTEM CAPABILITIES CAN BETTER SUPPORT THE BUSINESS.
APPLICATION GOVERNANCE & DELIVERY
ESTABLISH AND MAINTAIN CHANGE CONTROL, TESTING, UAT, RELEASE READINESS,
DOCUMENTATION, AND APPLICATION GOVERNANCE STANDARDS.
DRIVE MAJOR APPLICATION PROJECTS FROM PLANNING THROUGH IMPLEMENTATION AND
MAINTAIN VISIBILITY INTO APPLICATION RISKS, DEPENDENCIES, PROJECTS, AND
INVESTMENT
ENSURE APPLICATION CHANGES ARE PROPERLY TESTED, DOCUMENTED, COMMUNICATED, AND
COORDINATE CLOSELY WITH APPLICATION DEVELOPMENT, DATA & ANALYTICS,
INFRASTRUCTURE, AND CYBERSECURITY TEAMS ON CROSS-FUNCTIONAL INITIATIVES.
DATA & ANALYTICS
PROVIDE LEADERSHIP AND DIRECTION FOR THE DATA & ANALYTICS
IMPROVE THE QUALITY, CONSISTENCY, GOVERNANCE, AND TRUSTWORTHINESS OF
ENTERPRISE DATA AND
PARTNER WITH BUSINESS LEADERS TO ESTABLISH APPROPRIATE DATA OWNERSHIP,
DEFINITIONS, AND REPORTING
ENSURE ANALYTICS CAPABILITIES SUPPORT OPERATIONAL DECISION-MAKING AND BROADER
ENTERPRISE
WORK WITH TECHNOLOGY LEADERSHIP TO SUPPORT THE DATA FOUNDATION REQUIRED FOR
AUTOMATION AND AI
VENDOR & PARTNER MANAGEMENT
MANAGE KEY ERP, LIMS, QMS, APPLICATION VENDORS, CONSULTANTS, AND
IMPLEMENTATION
HOLD EXTERNAL PARTNERS ACCOUNTABLE FOR QUALITY, TIMELINES, SUPPORT, AND
CONTRACTUAL
EVALUATE VENDOR CAPABILITIES, APPLICATION COSTS, SUPPORT MODELS, AND
OPPORTUNITIES FOR CONSOLIDATION OR IMPROVED VALUE.
ESCALATE SIGNIFICANT APPLICATION RISKS, INVESTMENT REQUIREMENTS, AND VENDOR
ISSUES TO BUSINESS SYSTEMS LEADERSHIP.
TEAM LEADERSHIP
LEAD AND DEVELOP BUSINESS SYSTEMS ANALYSTS, ERP ANALYSTS, AND OTHER
ENTERPRISE APPLICATION
ESTABLISH CLEAR PRIORITIES, OWNERSHIP, AND ACCOUNTABILITY ACROSS THE
ENTERPRISE APPLICATIONS
BUILD FUNCTIONAL KNOWLEDGE AND DOCUMENTATION TO REDUCE KEY-PERSON
DEVELOP STRONG PARTNERSHIPS BETWEEN TECHNOLOGY AND BUSINESS
PROMOTE A CULTURE OF DISCIPLINED EXECUTION, CONTINUOUS IMPROVEMENT, AND
BUSINESS-FOCUSED TECHNOLOGY OWNERSHIP.
REQUIREMENTS:
THE REQUIREMENTS LISTED BELOW ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR
ABILITY REQUIRED. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS
WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.
REQUIRED QUALIFICATIONS:
SIGNIFICANT EXPERIENCE SUPPORTING AND LEADING ENTERPRISE APPLICATIONS OR ERP
EXPERIENCE WITH JD EDWARDS HIGHLY
STRONG EXPERIENCE IN MANUFACTURING ENVIRONMENTS AND UNDERSTANDING OF
MANUFACTURING, SUPPLY CHAIN, INVENTORY, FINANCE, QUALITY, AND RELATED
BUSINESS PROCESSES.
EXPERIENCE LEADING ERP IMPLEMENTATIONS, UPGRADES, MIGRATIONS, OR MAJOR
APPLICATION
STRONG UNDERSTANDING OF APPLICATION LIFECYCLE MANAGEMENT, CHANGE CONTROL,
TESTING, AND BUSINESS
DEMONSTRATED ABILITY TO TRANSLATE BUSINESS REQUIREMENTS INTO EFFECTIVE SYSTEM
AND PROCESS
EXPERIENCE MANAGING APPLICATION VENDORS, CONSULTANTS, AND IMPLEMENTATION
STRONG COMMUNICATION, STAKEHOLDER MANAGEMENT, AND PROJECT EXECUTION
TRAVEL REQUIRED.
MUST BE ABLE TO UNDERSTAND, SPEAK, READ AND WRITE IN ENGLISH IN ORDER TO
PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB AS THEY RELATE TO COMPREHENSION OF
LAWS, REGULATIONS, STANDARDS, DOCUMENTS AND OTHER INTERNAL AND EXTERNAL
COMMUNICATIONS.
PPREFERRED QUALIFICATIONS:
EXPERIENCE WITH DEACOM, SAGE, AND MICROSOFT DYNAMICS, GREAT PLAINS, OR
PROCESS
EXPERIENCE SUPPORTING MULTIPLE ERP PLATFORMS IN A MULTI-SITE
EXPERIENCE WITH LIMS AND QMS PLATFORMS, INCLUDING SYSTEMS SUCH AS LABVANTAGE,
MASTERCONTROL, OR
EXPERIENCE WITH APPLICATION RATIONALIZATION, SYSTEM CONSOLIDATION, AND
LEGACY-SYSTEM
FAMILIARITY WITH INTEGRATIONS, APIS, CUSTOM APPLICATIONS, DATA/REPORTING
ENVIRONMENTS, AND SQL-BASED
EXPERIENCE WORKING WITHIN A PRIVATE-EQUITY-BACKED OR RAPIDLY TRANSFORMING
MANUFACTURING
LEADERSHIP PROFILE
THE IDEAL CANDIDATE IS PROCESS-ORIENTED, ACCOUNTABLE, AND COMFORTABLE WORKING
DIRECTLY WITH BOTH BUSINESS LEADERS AND TECHNICAL TEAMS. THEY SHOULD BE ABLE TO
QUICKLY UNDERSTAND HOW A MANUFACTURING OPERATION WORKS, IDENTIFY THE DIFFERENCE
BETWEEN A PROCESS PROBLEM AND A TECHNOLOGY PROBLEM, AND DRIVE COMPLEX
APPLICATION INITIATIVES THROUGH TO COMPLETION.
SUCCESS IN THIS ROLE WILL BE MEASURED BY IMPROVED APPLICATION STABILITY AND
OWNERSHIP, SUCCESSFUL EXECUTION OF MAJOR ERP AND APPLICATION INITIATIVES,
REDUCED LEGACY AND UNSUPPORTED-SYSTEM RISK, STRONGER ALIGNMENT BETWEEN BUSINESS
PROCESSES AND SYSTEMS, AND INCREASED CONFIDENCE IN INW’S ENTERPRISE APPLICATION
ENVIRONMENT.
PHYSICAL DEMANDS:
WHILE PERFORMING THE DUTIES OF THIS JOB, THE EMPLOYEE IS REGULARLY REQUIRED TO
WALK, SIT; USE HANDS, TALK AND HEAR. THE EMPLOYEE MAY REGULARLY LIFT AND/OR MOVE
UP TO 10 POUNDS AND OCCASIONALLY LIFT AND/OR MOVE UP TO 50 POUNDS. MAY REGULARLY
WORK WITHIN OFFICE AND WAREHOUSE ENVIRONMENTS. OCCASIONALLY SUBJECT TO HIGH
NOISE LEVELS WHERE HEARING PROTECTION IS REQUIRED, AND ALL PERSONNEL PROTECTIVE
EQUIPMENT IS REQUIRED. OCCASIONALLY SUBJECT TO ATMOSPHERIC CONDITIONS, SUCH AS
FUMES, ODORS, POWDERS, DUST AND OTHER PARTICLES.