Discover your 100% YOU with MicroSourcing!
Position: DevOps / Platform Engineer
Location: Philippines
Work setup & shift: 100% Work From Home | Night Shift
Why join MicroSourcing?
You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a DevOps / Platform Engineer, you will own the infrastructure, deployment automation, reliability, and operational stability of a production healthcare technology platform. You will work directly with the Chief Technology Officer (CTO) to strengthen AWS infrastructure, streamline releases, automate provisioning, and ensure secure, reliable, and scalable operations.
- Manage Cloud Infrastructure: Operate and optimize AWS services, including ECS/Fargate, RDS/PostgreSQL, SQS, ElastiCache/Redis, S3, Secrets Manager, and CloudWatch, to support production and staging environments.
- Automate Deployment Pipelines: Build and maintain CI/CD workflows using GitHub Actions and Docker to enable reliable releases, automated testing, controlled database migrations, and safe rollbacks.
- Implement Infrastructure as Code: Develop reproducible infrastructure provisioning using Terraform, AWS CDK, CloudFormation, or equivalent tools to reduce manual configuration and improve consistency across environments.
- Strengthen Reliability and Observability: Implement monitoring, logging, metrics, alerts, dashboards, health checks, and recovery procedures to detect and resolve infrastructure and application issues proactively.
- Improve Security and Operational Resilience: Apply least-privilege access, secure secrets management, environment isolation, backup and restore procedures, and reliable queue and background worker processing.
- Troubleshoot Production Issues: Investigate incidents across cloud infrastructure, containers, networks, databases, application logs, and external integrations, implementing preventive measures to minimize recurring failures.
- Optimize Developer Operations: Automate infrastructure setup, operational diagnostics, deployment validation, and routine maintenance tasks while collaborating with application engineers and QA.
- Leverage AI for Engineering Productivity: Use AI tools to assist with infrastructure scripting, code and configuration reviews, incident analysis, runbook development, and operational automation while independently validating all changes.
What You Need:
Non-negotiables
- Strong hands-on experience operating production AWS environments, including compute, containers, networking, IAM, databases, queues, logging, and managed services.
- Practical experience with Docker and production container deployments, with hands-on experience using AWS ECS/Fargate. These are strictly required.
- Experience designing, implementing, and maintaining CI/CD pipelines, preferably using GitHub Actions.
- Hands-on experience with Infrastructure as Code tools such as Terraform, AWS CDK, CloudFormation, Pulumi, or equivalent solutions.
- Strong Linux and shell scripting skills, with practical Python proficiency for operational automation and collaboration with application engineers.
- Experience implementing production monitoring, logging, metrics, alerting, health checks, and incident diagnostics.
- Working knowledge of PostgreSQL and production database operations, including backups, restores, migrations, connection management, and safe production changes.
- Strong understanding of AWS security fundamentals, including IAM, secrets management, least privilege, secure CI/CD credentials, and environment isolation.
- Demonstrated proficiency using AI tools such as ChatGPT, Codex, Claude Code, or Cursor to accelerate infrastructure engineering and operational automation.
- A strong reliability mindset, with the ability to identify operational risks, automate manual processes, and improve system resilience.
Preferred skills/expertise
- Experience managing AWS services such as RDS, ElastiCache, S3, Secrets Manager, CloudWatch, ECS, ECR, SQS, and IAM/OIDC.
- Experience operating asynchronous systems involving Redis, message queues, background workers, scheduled jobs, retries, and dead-letter queues.
- Familiarity with Python/Flask applications, REST APIs, SQLAlchemy, Alembic migrations, and application-level troubleshooting.
- Experience with incident response, root-cause analysis, runbooks, release checklists, disaster recovery, and post-incident improvements.
- Knowledge of AWS networking, container orchestration, infrastructure monitoring, and production performance optimization.
- Experience with external integrations involving AI and voice platforms, healthcare systems, identity providers, CRM platforms, and third-party APIs.
- Background in healthcare technology, HIPAA-regulated environments, or other security- and privacy-sensitive production systems.
- Ability to provision infrastructure through documented code, deliver repeatable and reversible deployments, and implement preventive automation that reduces recurring incidents.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
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