Who We Are
Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role
The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. Located on-site, this position will work closely with vendors, client hiring managers, and cross-functional teams, utilizing software (VNDLY) to ensure smooth service delivery.
Location
Remote- US based
Working PST/ MST hours
What You Will Do
- DP is responsible for the day-to-day delivery of Magnit’s products/services
- The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
- Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
- Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
- Implement new processes or enhance current processes to strengthen efficiencies
For Staffing desk:
- Facilitate the fulfillment of temporary requisitions through VMS systems (VNDLY) and efficiently manage the relationship/interaction of staffing desk suppliers and managers
- Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
- Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency
What You Will Need
- Bachelor’s degree or equivalent combination of education and relevant work experience
- 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.
- Experience working with VMS platforms (e.g., Magnit VMS, VNDLY Fieldglass, Beeline) preferred
- Experience with contingent workforce programs, staffing vendors, or payroll operations
- Strong working knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
Compensation: Salary range is $60,000 - $70,000 USD annually.
Salary rates are based on experience, skills, and geographical location
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Bachelor's degree or equivalent; 3+ years MSP client services, account management, or full cycle recruitment; experience with VMS platforms preferred; strong Microsoft Office skills; excellent communication.
Key Responsibilities
- managing service delivery
- coordinating staffing vendors
- implementing process improvements
Skills & Tools
VNDLY, Magnit VMS, Fieldglass, Beeline, Microsoft Office
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 60,000 – 70,000 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Magnit
A workforce management platform providing integrated solutions for contingent workforce management and talent strategy. — Industry: Information Technology