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Why skillspath? – A Visionary Leader in Insurance & Financial Solutions
skillspath stands at the forefront of the insurance and financial services industry, delivering a comprehensive suite of products that empower employers and individuals alike. As a subsidiary of the nation’s largest non‑investor‑owned health insurer, skillspath combines deep market expertise with innovative technology to create value for millions of members across the United States. Our culture is built on collaboration, integrity, and a relentless focus on customer outcomes. By joining skillspath, you become part of a forward‑thinking organization that invests in its people, celebrates diversity, and champions continuous learning.
Position Overview – Remote Data Entry Representative
skillspath is seeking a meticulous, self‑motivated Remote Data Entry Representative to support our high‑volume claims processing team. This role is pivotal in ensuring that claim information is entered accurately, eligibility edits are resolved promptly, and overall data quality meets the rigorous standards expected by our clients and regulators. The position is offered as an initial three‑month contract with the strong possibility of extension up to two years, based on performance and business needs.
Key Responsibilities
- Enter insurance claim details into skillspath’s proprietary claims management system with a focus on speed and precision.
- Identify, investigate, and resolve eligibility edits, routing complex issues to Claims Examiners for further review.
- Maintain up‑to‑date provider demographic records, ensuring that all contact and credential information is correct and compliant.
- Monitor daily production metrics, meeting or exceeding established throughput and accuracy targets.
- Utilize multiple monitors efficiently to cross‑reference source documents, system screens, and reference guides.
- Communicate proactively with internal teams via Outlook, phone, and chat to clarify data discrepancies and respond to urgent inquiries.
- Adhere to all established Standard Operating Procedures (SOPs), data privacy regulations, and quality assurance protocols.
- Participate in regular training sessions and performance reviews to continuously improve skill sets and stay current with industry changes.
- Document any process improvements or recurring data issues and recommend enhancements to the workflow.
Essential Qualifications
- Proven experience entering data into large‑scale data management systems, preferably within insurance or healthcare environments.
- Hands‑on familiarity with Windows operating systems and legacy AS/400 (MS‑DOS) interfaces.
- Intermediate proficiency with Microsoft Outlook, Word, and Excel, including the ability to create simple formulas and pivot tables.
- Comfortable working with dual or triple monitor setups to maximize efficiency.
- Experience handling provider demographic data, including NPI numbers, tax IDs, and licensing information.
- Basic understanding of medical and dental insurance products, terminology, and claim lifecycle.
- Demonstrated ability to thrive in a production‑oriented environment where daily metrics are tracked and reported.
- Adaptable mindset with a willingness to adjust to shifting priorities and workflow changes.
- Strong self‑management skills, reliable internet connectivity, and a dedicated home office space.
- Exceptional attention to detail, ensuring data accuracy and compliance with regulatory standards.
Preferred Qualifications & Nice‑to‑Have Skills
- Previous experience in a remote or virtual team setting.
- Familiarity with electronic health record (EHR) platforms or other healthcare information systems.
- Knowledge of HIPAA, HITECH, and other data privacy regulations.
- Experience with quality assurance tools such as audit logs, exception reporting, or data validation scripts.
- Customer‑service orientation, with the ability to communicate complex data issues in clear, concise language.
- Certification in medical coding (e.g., CPT, HCPCS) or related fields.
Core Competencies for Success
- Accuracy & Precision: Ability to enter large volumes of data without sacrificing quality.
- Time Management: Skillful at prioritizing tasks to meet tight deadlines and production goals.
- Problem Solving: Quick identification of data inconsistencies and effective resolution pathways.
- Communication: Clear written and verbal interaction with teammates, supervisors, and external partners.
- Technical Agility: Comfortable navigating both modern UI environments and legacy systems.
- Team Collaboration: Willingness to share knowledge, support peers, and contribute to a positive remote culture.
Compensation, Benefits & Perks
skillspath offers a competitive hourly rate that reflects your expertise and the critical nature of the role. In addition to base compensation, you will receive a comprehensive benefits package that includes:
- Choice of healthcare plans covering medical, dental, and vision services.
- Employer‑matched 401(k) retirement savings plan.
- Paid time off (PTO) and flexible holiday scheduling.
- Professional development stipend for certifications, courses, or conferences.
- Access to a virtual employee assistance program (EAP) for mental health and wellness support.
- Technology allowance to ensure you have a reliable home office setup.
- Performance‑based bonuses tied to accuracy and productivity milestones.
Career Growth & Learning Opportunities
At skillspath, your career trajectory is shaped by your ambition and the organization’s commitment to internal mobility. As a Data Entry Representative, you will have clear pathways to advance into roles such as:
- Claims Examiner – handling complex adjudication and decision‑making.
- Quality Assurance Analyst – focusing on audit processes and continuous improvement.
- Provider Relations Coordinator – managing provider onboarding and data integrity initiatives.
- Operations Team Lead – supervising a remote team of data entry specialists.
- Business Analyst – leveraging data insights to influence product strategy.
skillspath invests heavily in learning platforms, mentorship programs, and cross‑functional projects, ensuring you acquire the skills needed for each next step.
Work Environment & Culture at skillspath
Our remote workforce is built on trust, transparency, and a shared purpose. Key cultural pillars include:
- Inclusivity: A diverse team where every voice is heard and respected.
- Collaboration: Regular virtual huddles, knowledge‑sharing sessions, and team‑building activities.
- Innovation: Encouragement to suggest process improvements and experiment with new tools.
- Work‑Life Balance: Flexible scheduling, generous PTO, and a results‑oriented performance model.
- Recognition: Monthly awards, peer‑nominated accolades, and public celebration of achievements.
Equal Opportunity & Inclusive Employment
skillspath is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an environment where all employees—regardless of race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or genetic information—can thrive. Our policies prohibit any form of harassment or discrimination and ensure a safe, supportive workplace for everyone.
How to Apply – Take the Next Step in Your Career
If you are detail‑oriented, thrive in a fast‑paced remote setting, and are eager to contribute to a leading insurance organization, we want to hear from you. Click the link below to submit your application, attach your resume, and share a brief cover letter highlighting your most relevant experience.
Apply Now – Join skillspath as a Remote Data Entry Representative
Join Our Team and Make an Impact
At skillspath, every data point you enter helps shape the health and financial security of millions. Your accuracy, speed, and dedication directly influence the quality of service our members receive. Embrace a role where your work matters, your growth is supported, and your contributions are celebrated. Apply today and start a rewarding journey with skillspath.
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