Company Description Forrester is a leading global research and advisory firm that helps organizations drive growth through customer-obsessed strategies. The company supports leaders across technology, customer experience, digital, marketing, sales, and product functions in navigating change and placing customers at the center of decision-making. Forrester delivers proprietary research, consulting, and events that enable professionals worldwide to be bold at work and make confident, data-driven choices. Its insights draw on extensive annual surveys of hundreds of thousands of consumers and business leaders, rigorous methodologies such as Forrester Wave™ evaluations, and more than 100 million real-time feedback votes. This combination of data, analysis, and client collaboration positions Forrester as a trusted partner for organizations seeking sustainable, customer-led growth.
Role Description The Owner role at Forrester in the Pune District is a full-time, on-site position responsible for overseeing business operations, strategy, and performance within the local office or business unit. This role involves setting clear objectives, aligning teams to customer-obsessed priorities, and ensuring the delivery of high-quality research, advisory services, and client experiences. The Owner will manage financial performance, resource allocation, and operational efficiency, while fostering a culture of collaboration, integrity, and continuous improvement. Daily activities include reviewing key performance metrics, coaching and developing leaders, engaging directly with clients and stakeholders, and coordinating with global Forrester teams to maintain consistency with corporate standards and methodologies. The individual in this role will also identify new market opportunities, drive local business development efforts, and uphold Forrester’s brand and values in the region.
Qualifications
• Demonstrated leadership and people management skills, with experience guiding cross-functional teams toward shared strategic goals.
• Strong business acumen, including experience in P&L management, budgeting, and operational oversight within a professional services, research, or advisory environment.
• Proven ability in client relationship management, stakeholder engagement, and business development, preferably with enterprise or global clients.
• Excellent strategic thinking and decision-making capabilities, with a track record of driving growth through data-driven and customer-centric initiatives.
• Outstanding communication and presentation skills, with the ability to represent the organization to clients, partners, and internal leadership.
• Experience working in dynamic, change-oriented settings and leading organizational transformation or improvement projects.
• Bachelor’s degree in business, management, economics, or a related field; an advanced degree (MBA or equivalent) is an advantage.
• Familiarity with research, consulting, or advisory services and an interest in technology, digital transformation, and customer experience trends.
• Ability to work on-site in Pune District and collaborate effectively with global and