Overview:
We are seeking a hands-on Cybersecurity Operations Manager with 10+ years of experience in cybersecurity, data protection, security engineering, or related operations.
The role will lead technical teams and enterprise security workstreams supporting DLP, DAM, DSPM, DAG, CASB, SaaS security, data classification, and access governance.
Responsibilities:
Lead cybersecurity operations across DLP, DAM, DSPM, CASB, SaaS security, Shadow IT, data classification, and access governance.
Manage DLP controls across email, endpoint, web, GenAI, USB, printing, and cloud channels.
Oversee database monitoring across on-premises and cloud platforms.
Manage DSPM activities across AWS, Microsoft 365, file shares, databases, and unstructured data repositories.
Lead data discovery, classification, entitlement analysis, least-privilege remediation, tagging, cataloguing, and tokenization activities.
Serve as the senior escalation point for technical issues, urgent matters, control gaps, and client concerns.
Drive automation and operational efficiency using AI, Python scripting, Terraform, dashboards, and repeatable workflows.
Manage Jira backlogs, sprint planning, delivery tracking, reporting, RAID logs, and operational governance.
Partner with Cybersecurity, AWS Cloud, Infrastructure, Database, IAM, Compliance, Privacy, and Application teams.
Present operational, risk, and executive updates to client leadership.
Support applicable U.S. and New York cybersecurity requirements, including NYDFS and insurance-sector security expectations.
Maintain runbooks, procedures, audit evidence, metrics, KRIs, KPIs, and continuous improvement plans.
Required Qualifications:
10+ years of experience in cybersecurity, data protection, security engineering, or related operations.
Experience managing technical teams and multiple enterprise security workstreams.
Strong knowledge of DLP, DAM, DSPM, DAG, CASB, data classification, and cloud data security.
Hands-on experience with Zscaler, Netskope, Imperva, Securiti.AI, Microsoft Purview, or comparable platforms.
Working knowledge of Terraform, AWS security services, Python, SMTP relays, ServiceNow, and Jira.
Strong understanding of structured and unstructured data security across databases, SaaS platforms, cloud storage, and file shares.
Ability to independently troubleshoot complex issues and manage urgent client escalations.
Strong stakeholder management, analytical, reporting, presentation, and executive communication skills.
Experience with Agile delivery, sprint management, backlog prioritization, and operational metrics.
Preferred Qualifications:
CISSP
CISM
CRISC
CCSP
Relevant cloud security certifications