Posted Aug 24, 2026

Customer Sales Manager, Amazon

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Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Availability Leading implementation of ecommerce category growth projects Achieve promotional revenue objectives by tactic, price point, incremental placements, & key selling events on Amazon while effectively implementing Kraft Heinz pricing strategies for owned categories Work with Customer Leads to effectively manage ecommerce execution of all assigned category objectives Maintain files and business documentation to thoroughly detail business transactions Manage owned categories P&L including trade balances Operate a computer and view screens for ~100% of work schedule Proven & tested experience in customer account management for a CPG company with P&L and forecasting ownership Has experience working directly with Retail Customer Teams and is familiar with sales tactics, advocating for resources, and growing partnerships Tested ability to own business process and Sales management through a complex position where you fully owned performance results & business' P&L Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives Trusted to work autonomously within a CBT framework to plan, organize, and set/achieve priorities Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively Tested proficiency in Microsoft Office programs and proprietary systems/databases such as Power BI, Profitero, Circana, Spark, Mintel, etc. Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives Willing to travel 10-20% out of the area as needed