Posted Sep 13, 2026

Customer Onboarding Engineer, Security & Compliance

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Job Description: • Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely and successful delivery • Configure and validate Microsoft security services, including Defender XDR and Purview • Onboard and integrate data sources (identity, endpoint, cloud, SaaS, network logs) into security platforms • Build and maintain automation workflows using Azure Logic Apps, Power Automate, or similar SOAR tools • Work closely with customers to gather requirements, validate configurations, and support go-live readiness • Create and maintain customer-facing documentation, including: As-Built documentation, Onboarding runbooks, Data source inventories, Status trackers • Support compliance and audit activities by preparing evidence and documentation (FedRAMP, FISMA, CMMC, etc.) • Collaborate cross-functionally with SOC, engineering, and compliance teams • Provide status updates and reporting to customers and internal stakeholders Requirements: • Experience onboarding customers into SIEM, XDR, MDR, or security operations platforms • Hands-on experience with Microsoft Defender XDR and/or Microsoft Purview • Experience working in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC, etc.) • Strong understanding of log ingestion and data integration, including identity, endpoint, and cloud logs • Experience creating customer-facing technical documentation • Ability to work independently in a customer-facing delivery role • Strong communication and stakeholder management skills • Preferred Qualifications: Microsoft & Azure, Microsoft Defender suite (Endpoint, Identity, Office 365, Cloud), Microsoft Purview (audit logging, compliance, data governance), Microsoft Sentinel, Azure AD / Entra ID, Azure Monitor, Log Analytics, KQL for log analysis and troubleshooting Benefits: • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development