Job Description:
• Lead and coach a team of 5 Startup Contract Managers (4 in America and 1 in EMEA).
• Up-level team performance through thoughtful coaching, operational discipline, and skill development across negotiation strategy, forecasting, customer communication, and stakeholder management.
• Build scalable renewal processes, systems, and operational workflows that improve efficiency while preserving a high-touch customer experience.
• Drive consistency in renewal execution, forecasting accuracy, CRM hygiene, and pricing governance across the team.
• Support the team in navigating complex negotiations involving procurement, legal, and executive stakeholders.
Requirements:
• You have experience leading and developing high-performing customer-facing teams in a b2b SaaS environment.
• You have deep experience managing or overseeing complex renewals, pricing conversations, and contract negotiations.
• You understand how to proactively manage renewal risk, expansion opportunities, forecasting accuracy, and long-term account planning.
• You have experience building or improving scalable systems, workflows, and processes that allow teams to operate effectively at scale.
• You are comfortable partnering across Sales, Customer Success, Product, RevOps, Legal, Finance, and Support to align around customer needs, pricing strategy, and long-term business outcomes.
Benefits:
• You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby - do it when you feel financially comfortable.
• Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it
• Twelve weeks of fully paid family leave in the US*.* We plan to expand this to employees in other countries as situations arise.
• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
• $100/month education budget with more expensive items (like conferences) covered with manager approval.