Primary Function:
The Consultant EVIP Signature Experience Specialist serves as the Single Point
of Accountability, strategic owner, and project manager for the end-to-end
relocation experience of senior-level and executive customers.
This role delivers a highly customized, white-glove experience, independently
managing complex relocations with minimal oversight. It requires advanced
project management, executive communication, and proactive problem-solving,
particularly in global relocations.
Major Duties and Responsibilities:
Executive-Level Service Delivery & Ownership
Serve as the primary point of accountability and strategic advisor for
executive relocations
Independently manage the full relocation lifecycle
Deliver a white-glove, highly personalized experience
Maintain a reduced, curated caseload for exceptional service quality
Project Management & Coordination
Act as project manager (timelines, risks, deliverables)
Lead cross-functional teams and suppliers
Proactively resolve issues and mitigate risks
Streamline processes to reduce client effort
Client & Executive Engagement
Build trusted advisor relationships with executive clients
Provide 24/7 accessibility and guidance
Simplify complex processes into executive-ready insights
Lead needs assessments and policy navigation
Supplier & Stakeholder Management
Orchestrate supplier performance and accountability
Conduct regular touchpoints to ensure alignment
Eliminate duplication and enhance coordination
Strengthen internal and external partnerships
Strategic Thinking & Value Creation
Demonstrate expertise in global mobility and services
Identify value-added opportunities and cross-selling
Contribute to continuous improvement initiatives
Participate in strategic projects and client presentations
Operational Excellence
Ensure data accuracy and system integrity
Track and communicate policy updates
Support reporting with timely, accurate inputs
Manage multiple high-priority relocations
Critical Selection Criteria:
Proven ability to exceed high-touch executive expectations
Advanced project management and independent ownership
Strong executive presence and communication skills
Strategic thinking and decision-making ability
High accountability with minimal oversight
Cross-functional leadership and influence
Strong organization and attention to detail
Cultural awareness and global mindset
Proactive, innovative, and resourceful
High discretion and emotional intelligence
Qualifications / Selection Criteria:
2+ years of international relocation experience
Ability to provide 24/7 support
Bachelor’s degree or 5+ years of experience in relocation, mobility, or a
client-focused service environment
Strong commitment to accuracy, process discipline, and data integrity across
all aspects of work
Proven ability to analyze, problem solve, and independently manage multiple
priorities in a fast-paced environment
Excellent communication, interpersonal, and influencing skills, with the
ability to effectively engage and build trust with executive-level clients
Demonstrated history of top-tier service performance, consistently delivering
high-touch, client-centric experiences
Proven leadership mindset, with the ability to take ownership, drive results,
and influence cross-functional partners without direct authority
Cartus [https://cartus.com/en/] is leaning into its essence, Where Mobility
Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader
in global talent mobility and corporate relocation services. Cartus manages all
aspects of an employee’s move across 190+ countries to facilitate a smooth
transition in what otherwise may be a stressful process. The company supports
hundreds of corporate and government clients—including more than a third of
Fortune 100 companies—with domestic and international mobility, recruitment and
talent management, outsourcing, policy consulting and DEI mobility solutions,
international assignment compensation and gross-up services, remote and hybrid
workforce solutions, and language and intercultural solutions. Cartus is a
subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. [http://www.anywhere.re/] (NYSE: HOUS) is moving real
estate to what's next. Home to some of the most recognized brands in real
estate Better Homes and Gardens® Real Estate [https://www.bhgre.com/], Century
21® [https://www.century21.com/], Coldwell Banker®
[https://www.coldwellbanker.com/], Coldwell Banker Commercial®
[https://www.cbcworldwide.com/], Corcoran® [https://www.corcoran.com/], ERA®
[https://www.era.com/], and Sotheby's International Realty®
[https://www.sothebysrealty.com/eng], we fulfill our purpose to
empower everyone's next move through our leading integrated services, which
include franchise, brokerage, relocation, and title and settlement businesses,
as well as mortgage and title insurance underwriter minority owned joint
ventures. Anywhere supports nearly 1 million home sale transactions annually
and our portfolio of industry-leading brands turns houses into homes in more
than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What
differentiates us is our scale, expertise, network, and unique business model
that positions us as a trusted advisor throughout every stage of the real estate
transaction. We pursue talent – strategic thinkers who are eager to always find
a better way, relentlessly focus on talent, obsess about growth, and achieve
exceptional results. We value our people-first culture, which thrives on
empowerment, innovation, and cross-company collaboration as we keep moving the
world forward, together. Read more about our company culture and values in our
annual Impact Report
[https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf].
We are proud of our award-winning culture and are consistently recognized as an
employer of choice by various organizations including:
Great Place to Work
Forbes World's Best Employers
Newsweek World's Most Trustworthy Companies
Ethisphere World's Most Ethical Companies