About ZorroRX
ZorroRX was founded by physicians and patients working together to lower
specialty drug spend, helping patients and their employers afford the
life-saving medications they need. Through our 48-state pharmacy marketplace, we
deliver significant savings on the same brand-name medications the doctor
ordered. We partner directly with non-profit hospitals to give our patients
dedicated pharmacist support, while driving dollars back to support the nation’s
safety net.
About the Role
You’re the person whose notes other people photocopy. Your inbox is at zero, or
you have a system for why it isn’t. You’ve rebuilt a messy spreadsheet just
because it bothered you, and you can’t let a loose end stay loose.
We need that energy. Patients are counting on getting their medications, and
there are a lot of moving pieces between a prescription and a delivered fill:
prior authorizations, pharmacies, providers, insurance, timing. Most people find
that chaos stressful. You find it satisfying to tame.
Clinical training is welcome but not required. We’d rather teach someone sharp,
meticulous and genuinely driven to help people than hire around a credential.
What You’ll Actually Do
You’ll own the patient journey from start to finish. You’ll triage what’s
urgent, chase down records, call and fax and email providers and pharmacies, and
make sure nothing falls through the cracks. When something is about to go wrong,
you’ll see it first. When something does go wrong, you’ll fix it and then build
the process so it doesn’t happen again.
Some days that means tracking down a missing fax at 4:55 PM. Other days it means
redesigning how a whole workflow runs.
You’ll love this if you:
Feel genuine satisfaction from a perfectly organized tracker or a closed-out
to-do list
Notice the typo, the wrong date, the missing signature, every time
Can juggle fifteen open threads and know exactly where each one stands
Close the loop, always, without being asked
Would rather build a better system than work around a bad one
Where it goes
We’re growing very fast, and this role grows with it. High performers will be on
track to take over major parts of clinical operations within six months,
including hiring and building their own team. You’ll see the whole board, not
one corner of it, and you’ll be trusted to fix real things from day one. A
patient getting their medication is never an abstraction here.
Who You Are
A fast learner who absorbs unfamiliar material, technical and otherwise, and
retains it
Detail oriented and meticulous in all you do
Nice to Have (Not Required)
Comfortable documenting within an EHR and/or pharmacy management system
Experience communicating within a care team
Experience with medical liaison, insurance verification, and prior
authorization systems
Key Traits
Detail-oriented
Self-motivated
Clear communicator
Coachable and open to constructive criticism
Creative, inventive, and able to anticipate issues
MUST have a desire to continually learn and broaden your medical knowledge,
not afraid to say “I am not sure, but let me look into that and get back to
you”
What We Offer
Competitive salary: Based on experience and location, with regular
compensation reviews
Equity: Stocks options so you share in the company’s long-term success
Health coverage for you and your dependents
Time off and flexibility: This is a fully remote position, with generous PTO