We are seeking a dependable and organized Client Services Administrator to support client communications, reservation coordination, record management, and other service-related tasks in a remote environment.
The ideal candidate is someone who enjoys keeping information organized, communicating professionally, and making sure client requests and important details are followed through from beginning to completion.
Responsibilities
• Assist with day-to-day client service and coordination needs
• Respond to client questions and gather necessary information
• Research options and services based on individual requests
• Support reservation, confirmation, and scheduling activities
• Maintain accurate client records and documentation
• Review information and confirmations for accuracy
• Communicate updates and relevant details to clients
• Track outstanding requests and complete appropriate follow-up
• Coordinate information with service providers when necessary
• Assist with changes and special requests
• Keep client information and workflow details organized
• Maintain professional communication and service standards
Qualifications
• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• High level of accuracy and attention to detail
• Comfortable using email, web-based tools, and online systems
• Ability to manage several tasks and priorities
• Strong customer-service and problem-solving skills
• Dependable, professional, and comfortable learning new processes
• Previous customer service, administrative, hospitality, or coordination experience is helpful but not required
Position Highlights
• Remote work environment
• Structured onboarding and training
• Access to online systems and professional resources
• Ongoing professional development
• Continuing education and learning opportunities
• Supportive team environment