Airtraffic is a creative agency that supports clients in the video game industry. We are seeking a Client Coordinator to manage client-facing communications and operations.
This is a fully remote role, open to candidates based in California. This is not a sales role. You can learn more about the work we do at www.airtraffic.co The Work:
Delivering assets and communicating updates to client teams
Clarifying and organizing client feedback so it’s actionable for our team
Fielding questions between clients and our internal teams, and tracking down answers in both directions
Flagging client concerns, risks, and scope questions to the right people internally
Uploading and organizing client assets in our internal asset library
Performing quality checks on client deliverables
Maintaining documentation on each client’s processes and preferences
Joining video calls with clients
You:
Love video games
Love talking to and collaborating with other people
Have experience in client/customer-facing roles
Have a working understanding of video editing and graphic design processes
Can communicate clearly and professionally, both written and spoken
Have experience using project management tools like Notion, Asana, Wrike, or similar
Are able to relay feedback between two parties without losing nuance or important details
Can manage multiple projects and communication threads at once without issue
Have a fast and reliable internet connection
Bonus:
Spanish fluency