Key purpose:
You will form part of our greater Onboarding Fleet, consisting of Operations, Engineering and Product.
Duties and responsibilities:
- Review monthly reconciliations performed by the Operations Team and provide training on areas of improvement
- Document and review control weaknesses and vulnerabilities, preparing product requests, tasks and timelines for the various improvements
- Own the resolution of reporting discrepancies and anomalies within our bank accounts and provider balances
- Drive automation and improvement of financial reporting and operational tasks within the Payments Fleet
- Assist with forecasting and modelling of commercial terms with providers, as well as internal fee change proposals
- Review internal and external communication processes and identify areas of improvement
- Track and report losses incurred due to errors within the Payments function or customer corrections
- Review delivery of banks and providers against Service Level Agreements and resolve any deviations with the Legal and Countries Teams
- Oversee the launch of new coins and liquidity pairs within the Payments function
- Has a good understanding of core function (Financial aspects of Payment Operations)
- Works closely with Internal Audit, Risk and Continuous Improvement Teams on regular reviews of processes within Payments
Qualifications, skills and experience:
- Professional experience in accounting and reconciliations
- Proven experience driving improvements to business processes
- Experience in a high transactional volume environment preferred
- A South African work permit if not a South African citizen
- High attention to detail
- Applies critical and creative thinking and to create efficient processes
- Delivers results that create the best experiences for our customers
- Leads change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
- Excellent interpersonal and communication skills, a strong team player
- Friendly, transparent, articulate and driven to succeed
- Takes ownership of own work.
- Adaptability (able to shift direction as needed).
- Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)
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