Business Operations Manager

In This Role

In this role, you will support business operations and leadership effectiveness for a large, globally distributed marketing organization. You will help establish and maintain a strong operating rhythm by coordinating leadership forums, managing agendas and action items, preparing executive-ready communications, and ensuring key business priorities remain visible and on track.

You will partner closely with senior stakeholders to prepare business reviews, budget discussions, leadership meetings, and organizational updates. You will also contribute to transformation initiatives, quarterly business reviews, reporting, and other high-priority operational projects. Success in this role requires strong business judgment, executive communication skills, attention to detail, and the ability to operate effectively within a complex, matrixed organization.

Responsibilities

• Own and maintain the organization's master Rhythm of Business (RoB) calendar, leadership forum inventory, and standard meeting charters.
• Coordinate leadership meetings, including agenda development, meeting preparation, action-item tracking, and follow-up.
• Maintain leadership staff meeting agendas and ensure discussion topics are clearly framed around Decisions, Risks, Help Needed.
• Drive follow-through on leadership decisions and action items by maintaining clear owners, statuses, and deadlines.
• Prepare executive-ready communications, including leadership memos, narratives, decision briefs, presentations, meeting materials, and business updates.
• Support quarterly business reviews, budget reviews, and other recurring leadership and business planning activities.
• Partner with budget owners to prepare financial reviews, monitor business commitments, and surface potential risks or variances.
• Coordinate cross-functional business reviews and ensure required themes, insights, and actions are captured and communicated.
• Maintain operational artifacts, dashboards, status reports, decision logs, and other business management materials.
• Support organizational transformation initiatives by tracking milestones, commitments, dependencies, and business outcomes.
• Develop and maintain project and operational processes that improve visibility, accountability, and execution.
• Partner with stakeholders across functions and geographies to drive alignment and timely completion of business priorities.
• Identify operational risks, gaps, and opportunities and help develop practical solutions.
• Manage multiple priorities in a fast-paced, globally distributed environment while maintaining a high level of accuracy and quality.
• Contribute to ad hoc business operations and strategic projects as organizational priorities evolve.
• Build strong working relationships with senior leaders and cross-functional stakeholders while operating effectively in a matrixed environment.

Basic Qualifications

• Bachelor's degree in business, management, economics, finance, accounting, or a related field.
• 8+ years of relevant professional experience in business operations, business management, program management, strategy and operations, Chief of Staff, consulting, or a closely related discipline.
• Demonstrated experience supporting senior leaders and/or operating within a complex, matrixed organization.
• Strong experience developing executive-ready written and presentation materials.
• Advanced proficiency with Microsoft 365 applications, including Excel, PowerPoint, Teams, Planner, and SharePoint.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills.
• Ability to work independently, exercise sound judgment, and manage time effectively.
• Ability to collaborate across functions, geographies, and organizational levels.
• Ability to flex working hours as needed to support a globally distributed organization.

Preferred Qualifications

• 6+ years of experience specifically in business operations, business management, program management, strategy and operations, or a similar role.
• Experience working as a Business Manager, Chief of Staff, Strategy & Operations Lead, or comparable business operations professional.
• Experience supporting a large, globally dispersed organization.
• Consulting experience, particularly in strategy, operations, organizational transformation, or business management.
• Experience managing a leadership Rhythm of Business, operating cadence, or governance process.
• Experience preparing leadership-ready PowerPoint presentations, executive narratives, decision briefs, and business reviews.
• Experience with budget management, financial reviews, forecasting, expenditure tracking, or business performance reporting.
• Experience managing cross-functional transformation initiatives and organizational change.
• Experience establishing governance frameworks, meeting charters, decision logs, action tracking, and operational processes.
• Strong understanding of business and management principles, strategic planning, resource allocation, and operational execution.
• Experience with enterprise business applications and workflow/process management tools.
• Demonstrated ability to analyze business trends, identify risks, and develop solutions to potential budget or operational challenges.

Location: Remote, PST time zone

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state is 100,000 - 110,000 USD Annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

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