Business Development Representative

Location Type

Full Remote

The Business Development Representative is responsible for building new business pipeline and driving adoption of Marco’s solutions. This role combines proactive prospecting, lead qualification, appointment setting, and client relationship management to accelerate growth and ensure high customer satisfaction.
ESSENTIAL FUNCTIONS:

• Proactively engage prospects through outbound calls, emails, and digital outreach using Salesforce CRM.
• Qualify sales prospects, produce quality leads, and schedule discovery meetings for Account Executives.
• Develop and maintain in-depth knowledge of Marco’s products, services, industry trends, competitors, and clients.
• Collaborate with sales representatives and leaders on account strategy, demand generation, and outreach campaigns.
• Uncover business challenges and solution needs related to Managed IT, Print, Cybersecurity, Cloud, Voice/UC, and Professional Services.
• Drive customer satisfaction by ensuring clients receive value-added solutions and supporting corrective action processes.
• Identify and drive product expansion, upsell opportunities, and service renewals with existing clients.
• Participate in vendor and product training, demos, and events to stay proficient in offerings.
• Maintain accurate CRM data and comply with documentation and administrative procedures.
• Meet or exceed KPIs for outbound activity, contact rates, meetings scheduled, pipeline creation, and customer satisfaction.
• Attend required company and departmental meetings.
• Perform other related duties as assigned.

QUALIFICATIONS:

• Associate’s degree and 2 years' experience required or equivalent combination of education and experience.
• 2+ years of success in business development, inside sales, or tech-related customer engagement required. Prior telesales experience preferred.
• Experience with Salesforce or similar CRM platforms required.
• Familiarity with managed services, IT environments, print infrastructure, or technology buying cycles preferred.
• Valid driver’s license and personal insurance (for occasional client visits).

REQUIRED SKILLS:

• Proficiency with MS Office applications (Outlook, Excel).
• Excellent verbal and written communication skills.
• Strong discovery, reasoning, and analytical skills.
• Highly organized, self-starter, and able to work independently.
• Team-oriented, collaborative, and solutions-focused mindset.
• Ability to interact professionally with prospects and clients from diverse industries and backgrounds.

Pay Range: $58,301 - $90,367 annually

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

About Marco Technologies

We make business technology Simple. Secure. Better. We do it all -- from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems. We are an organization with strong partnerships between sales and service. We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consulting industry leader, then you have come to the right spot. Join our growing team. You won’t regret it.

EEO Statement

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities

Locations

Minnetonka, MN, USA; Remote, MN, USA

Compensation Details

$58,301 - $90,367 annually

Compensation Statement

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

Associate's degree or equivalent, 2+ years business development/inside sales experience, Salesforce and MS Office proficiency, valid driver's license, strong communication and analytical skills.

Key Responsibilities

• building pipeline
• qualifying leads
• scheduling meetings

Skills & Tools

Salesforce, Microsoft Outlook, Microsoft Excel

Job Details

• Category: Sales
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Minnetonka or Minnesota
• Salary: USD 58,301 – 90,367 / year
• Languages: English

About Marco Technologies LLC

A provider of managed IT, print, and professional technology services with a focus on employee and client satisfaction. — Industry: Information Technology