Job description
Are you ready to embark on an exciting journey as a Business Applications Analyst? Join our dedicated team at GenesisCare UK and be part of something extraordinary.This is a homebased role with occasional travel to GenesisCare UK sites.
The Role:
As a Business Applications Analyst with us, you'll play a pivotal role in operational support, administration, maintenance and continual improvement of GenesisCare's finance and enterprise business applications. This is your opportunity to make a meaningful impact and develop your career.
What You'll Do:
- Incident and request management
- User administration and access requests
- Troubleshooting and issue resolution
- Liaison with software vendors and support partners
- Escalation of complex issues where required
- User guidance and training
- Documentation and knowledge base maintenance
- Support for application upgrades and releases
- User Acceptance Testing activities
What You'll Have:
Skills & Experience
Essential
- Experience supporting enterprise business applications.
- Experience supporting SAP ERP.
- Working knowledge of SAP FICO.
- Exposure to SAP MM.
- Experience with application support and incident management.
- Experience with ITSM platforms such as Halo, ServiceNow or Jira Service Management.
- Strong troubleshooting and analytical skills.
- Experience managing software vendors and support partners.
- Experience supporting testing and release activities.
- Strong stakeholder engagement skills.
- Experience producing technical documentation.
- Understanding of ITIL principles.
Desirable
- Experience supporting Concur.
- Experience supporting Esker.
- Experience supporting healthcare or revenue cycle applications.
- Experience supporting Compucare.
- Experience administering Halo ITSM.
- Process automation experience.
- Power Platform knowledge.
- SQL and reporting skills.
- API and integration fundamentals.
- Healthcare experience
Why Choose GenesisCare:
Discover what's in store for you when you join the GenesisCare UK team:
- Shape your work-life balance with 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
- Prioritise your well-being with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
- Access our world-class radiotherapy - free to you and your immediate family, if required.
- Secure your future with a competitive Company Contributory Pension Scheme.
- Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing.
- Enjoy hassle-free commutes with free parking at most of our centres.
- Treat yourself with exclusive retail discounts.
Who We Are:
GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.
We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.
We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.
Collaborating with universities and leading clinicians globally, we're dedicated to researching and developing improved cancer treatments. Our UK clinical trials programme aims to broaden access to new therapies.
We’re passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.
Join GenesisCare UK and shape your future, while shaping the future of cancer care.
Experience supporting enterprise business applications, SAP ERP (FICO, MM), ITSM platforms (Halo, ServiceNow, Jira Service Management), ITIL principles, vendor management, testing, and technical documentation.
Key Responsibilities
- managing incidents
- administering users
- supporting applications
Skills & Tools
SAP ERP, SAP FICO, SAP MM, Halo, ServiceNow, Jira Service Management, Concur, Esker, Compucare, Power Platform, SQL
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United Kingdom
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About GenesisCare UK
A leading private oncology services provider in the UK, pioneering transformation in cancer care. — Industry: Healthcare