About The Company The Newberry Group is a performance-driven government services and solutions firm dedicated to delivering innovative security compliance, program governance, consulting, and tailored solutions to public sector clients nationwide. Renowned for its commitment to excellence and a highly skilled workforce, the company prides itself on providing impactful services that meet the complex needs of federal agencies and programs. With a focus on fostering a collaborative and inclusive environment, The Newberry Group continuously strives to enhance operational efficiency and mission success through its expertise and dedicated team members.
About The Role
We are seeking experienced Salesforce Business Analysts to join our team supporting the Department of Agriculture's Rural Development mission area. This full-time remote position involves analyzing, documenting, and validating business and system requirements for Salesforce implementations and enhancements. The role requires close collaboration with senior analysts, developers, and stakeholders to ensure that business needs are accurately captured and translated into effective functional solutions.
The analyst will apply foundational analytical and technical skills to support system development, testing, and process improvement activities, contributing to the success of the Application Sustainment and Production Support Operations team. The ideal candidate will possess a strong understanding of business analysis principles, Salesforce platform concepts, and agile methodologies, with a keen eye for detail and a proactive approach to problem-solving.
Qualifications
Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent experience per GSA guidelines)
3+ years of experience in business analysis, IT support, or a related discipline
Understanding of business analysis principles and software development lifecycle (SDLC)
Knowledge of business analysis techniques and documentation practices
Familiarity with Agile methodologies (Scrum, Kanban)
Basic understanding of Salesforce platform concepts and navigation
Proficiency with requirements tracking tools (e.g., Jira, Azure DevOps)
Proficiency with Microsoft Office or similar productivity tools
Strong organizational, analytical, and communication skills
Ability to manage time effectively and work in a dynamic environment
Strong attention to detail and willingness to learn
Responsibilities
Assist in gathering and documenting business and functional requirements through stakeholder interviews, workshops, and analysis
Support the development of user stories, acceptance criteria, and functional specifications
Maintain requirements traceability and documentation repositories for easy access and tracking
Translate business needs into Salesforce configurations under guidance, supporting deployment activities
Support Salesforce implementations, including Sales Cloud and Service Cloud, by documenting configurations, workflows, and business rules
Participate in stakeholder meetings and technical discussions; capture notes, action items, and follow-ups to ensure clarity and alignment
Facilitate communication and coordination between stakeholders and technical teams to ensure project progress
Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives; assist with backlog management and task tracking
Ensure requirements are clearly documented, complete, and ready for development and testing phases
Assist in creating test cases, scenarios, and support system and user acceptance testing (UAT)
Document defects, track resolution progress, and communicate updates to relevant parties
Develop and maintain process flows, requirement documents, user guides, and other project documentation
Support preparation of reports, presentations, and project status updates for stakeholders and leadership
Ensure all documentation complies with organizational and federal standards
Identify opportunities for process improvements and support their implementation to enhance efficiency
Participate in lessons learned sessions and continuous improvement initiatives to refine processes and deliverables
Benefits
Medical coverage with three plan options
Dental and vision coverage
Personal time off and paid holidays
Paid parental leave
Telecommuting flexibility where available
Retirement savings accounts (Pre-Tax and Roth options)
Flexible and dependent care savings accounts
Life insurance and long-term/short-term disability coverage
Tuition and training reimbursement programs
Employee assistance program and wellness resources
Opportunities for professional development and career growth
Equal Opportunity The Newberry Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, gender, sexual orientation, age, disability, veteran status, or other protected characteristics. We promote equal employment opportunities and do not discriminate against any individual in employment decisions or practices.