Billing Representative I - Monday to Friday, 8:00 AM to 5:00 PM Eastern
In an environment where the patient is at the center of everything that we do,
the individuals in this position typically reconcile medical claims for the
purpose of collecting revenue for the organization. They work with patient,
client and/or third-party insurance bills, and may work on one or more of these
processes on a daily basis.
Pay range: $17.20 - $22 / hour
Salary offers are based on a wide range of factors including relevant skills,
training, experience, education, and, where applicable, certifications obtained.
Market and organizational factors are also considered. Successful candidates may
be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees
and their families in living healthy, happy lives. Our pay and benefit plans
have been designed to promote employee health in all respects – physical,
financial, and developmental. Depending on whether it is a part-time or
full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work
30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of
service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
RESPONSIBILITIES
Focused efforts on decreasing Missing Information.
Interpret Missing Information requests for appropriate action.
Contact insurance carriers, clients, patients and/or other outside sources to
clarify information.
Perform screen scrapes.
Evaluate and respond to all aspects of written billing inquiries from the
patient or their representative to resolve billing issues.
Handle patient indigency records
Regular research involving both the web and billing systems.
May be a certified Medical Coder and/or involved with medical coding.
Maintain Compliance and HIPAA standards at all times Meet or exceed daily
production standards Meet or exceed daily quality standards.
Ability to work on various other projects as needed.
Ability to work overtime as needed based on departmental needs.
Keying of updated billing information into system received from clients.
QUALIFICATIONS
Requirements:
At least one year of relevant experience and/or completion of medical
administration course.
Medical terminology knowledge
Must be able to key 60 WPM and meet established production and quality
standards
Familiarity with computer and Windows PC applications, which includes the
ability to navigate and learn new and complex computer system applications
and basic IT troubleshooting.
Preferred Experience:
1 year experience in A/R, Billing, Customer Service, insurance, or healthcare
Understanding of multiple billing requirements across varies payers
Skills:
Ability to work well in a fast-paced team and environment.
Ability to adapt to changes.
Ability to have excellent communication skills, both verbal and written.
Ability to multi-task.
PC Skills, with specific proficiency in Excel and data entry
Basic Math skills
Good organizational skills.
Ability to work independently and as part of a team.
Education
High School Diploma or Equivalent (Required)
Languages
English (Required)
Work Environment:
This role is a remote position, which means the individual will need to have
internet access.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept
unsolicited resumes from agencies. Quest will not be responsible for paying
agency fees for any individual as to whom an agency has sent an unsolicited
resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender
Identity/Religion/National Origin/Disability/Vets or any other legally protected
status.