Analyst, Deal Operations
We are looking for an Analyst, Deal Operations to help drive Ramp's next phase of growth! Reporting to the Senior Manager, Deal Desk, you'll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You'll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity.
What You'll Do
Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context
Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process
Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable
Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes
Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
What You Need
1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
Exceptional communication skills, written and verbal.
Excellent project management instincts, with an ability to manage multiple projects at one time.
You have a "get things done" mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy.
Benefits Available to All Full-Time Ramp Employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other Notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @ Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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