Job Title: AI Platform / SRE Lead
Location: Remote – USA
Company Overview
Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada.
Project Description
Our client is a leading enterprise organization transforming how healthcare data is made accessible, safely and reliably, at scale. We are seeking a senior AI Platform / SRE Lead to drive AI-enabled operational practices across distributed engineering teams, with a focus on reliability, automation, observability, production support, and the adoption of AI within DevOps and SRE processes.
Key Responsibilities
- Lead AI-enabled operations, reliability, automation, observability, and production support initiatives
- Identify and guide AI use cases for incident management, monitoring, troubleshooting, and operational automation
- Define operational standards, governance, and guardrails
- Drive adoption of AI-enabled DevOps and SRE practices
- Improve operational efficiency and reliability through automation and AI
- Serve as a technical advisor and escalation point across multiple delivery pods
Mandatory Skills
- Strong background in SRE, DevOps, production operations, automation, and Forward Deployed Engineering (FDE)
- Practical experience applying AI/GenAI to operational and client-specific use cases
- Expertise in observability, monitoring, incident management, troubleshooting, and CI/CD
- Experience establishing governance and guardrails, and serving as a senior technical escalation/advisory lead across multiple engineering pods
- Experience implementing AI-assisted incident response, intelligent monitoring, automated troubleshooting, and AI-enabled DevOps solutions
- Experience with FDE-led solution deployment and integration in complex enterprise environments
Nice-to-Have Skills
- Cloud platforms and Infrastructure as Code
- Enterprise AI tools
- Customer-facing technical delivery experience
- Large-scale healthcare or regulated environment experience
- Exceptional communication skills and a customer-service-oriented attitude
Apply:
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